Responsible for laundry maintenance and customer service. Duties include: counting and returning change to customers; cleaning all areas of the Laundromat including play room and video games; cleaning lint filters; balancing laundry machines and laundry tickets; emptying trash cans and cleaning ashtrays; addressing customer complaints; basic repair of laundry equipment; handling drop laundry; and answering and screening telephone calls.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Remember regular customers names and faces.
Wearing the uniform and keeping your appearance neat and clean.
Accurate and effective completion of shift paper work and other reports.
Count and return change to customers accurately.
Suggest selling and helping customers with machine operations.
Clean rest rooms, laundry equipment, dusting, windows, floors, play room, video games, and messes of others.
Use of fire extinguishers and other safety equipment.
Cleaning of lint filters on dryers.
Balance laundry machine and laundry tickets.
Empty trash cans and clean out ashtrays.
Listening and handling customers complaints.
Maintain safety manual(s), and store rest room logs.
Answer and screen telephone calls.
Basic repair and maintenance of laundry equipment.
Effective handling of drop laundry.
Must have ability to work with customers and co-workers
Must be able to work all shifts, weekends, and nights.
EDUCATION and/or EXPERIENCE: High school diploma or general education degree (GED); or equivalent work experience in the area of laundry service
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to lift 30 lb. regularly and 50 lb. occasionally.
- Ability to climb, stoop, bend, lift, carry, etc.
- Ability to work in atmosphere which is demanding, hot, and physical.
Town Pump - 2 years ago