Patient Account Rep II - Medicare - RCM
BJC Health System - St. Louis, MO

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BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and mid-Missouri regions. BJC serves patients and their families in urban, suburban and rural communities through its 13 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice.

Revenue management consists of the people, processes and technology that makes medicine better by creating a single instance for all BJC hospitals, integrated end-to-end revenue cycle management processes, and a seamless hassle-free experience for patients and their families.

Role Purpose

The Patient Account Representative – II will participate in the implementation efforts for the Revenue Cycle Management System in the area of Revenue Management and Oversight, specifically patient accounts. The position will ensure that best practices are adopted in the area of pre-billing, overpayments, billing and follow-up related to original bills, rebills, late charges and secondary billing for the new Revenue Cycle Management System.


  • Provides expertise in the area of patient accounts related to third party billing, customer service responses, charge entry, payment processing/reconciliation.
  • Provides expertise in the area of insurance collection activities related to hospital billing for services provided.
  • Provides expertise to define daily support required for the Patient Financial Services department.
  • Provides user testing and training support throughout the implementation cycle.
  • Provides implementation support at each hospital during go-live events.
  • Minimum Requirements


  • High School Diploma or GED
  • Experience

  • 2-5 years
  • Supervisor Experience

  • No Experience
  • Benefits Statement
    Note: not all benefits apply to all openings

    - Comprehensive medical, dental, life insurance, and disability plan options
    - Pension Plan/403(b) Plan
    - 401(k) plan with company match
    - Tuition Assistance
    - Health Care and Dependent Care Reimbursement Accounts
    - BJC Fitness Center (depending on location)
    - Earned Time Off Program for vacation, holiday and sick time

    Legal Statement

    The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.

    Equal Opportunity Employer

    About this company
    65 reviews
    If it's medical attention you seek in the Gateway City, chances are BJC HealthCare is where you'll find it. The sprawling, not-for-profit...