Aspen Surgical - Caledonia, MI

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For this position are but not limited to:
  • Bachelor's degree in computer science or related field or equivalent experience
  • 4-5 years experience in a technical help desk environment
  • Experience supporting Microsoft Windows Network
  • Experience with EDI, IFS (ERP System) and Oracle
  • Administration is highly desired
  • Knowledge of computer maintenance, software support, network
    design, cabling, communications and hardware selections and installation
  • Strong software application skills in Microsoft Office, Windows Server 2003/2008,Windows XP/7, SQL 2005, connectivity, LAN/WANc onnections
  • Excellent oral and written communication skills


For this position are but not limited to
  • Provides technical expertise for all network users in the areas of training, problem resolution, hardware and software upgrades
  • Ensures that personal computers and networks are functioning properly and are available for the intended uses
  • Analyzes end users data needs and develops user oriented solutions which interface with existing applications
  • Assists in coordinating all aspects of implementation and training to support new programs/system
  • Provides input to Business Analyst(s) to prolong system life or to recommend timely replacement
  • Recommends improved operational procedures to maximize systems efficiency; provides guidance to solving complex operations malfunctions and performs telecommunications troubleshooting
  • Ensures system integrity, assists in installation of technological upgrades
  • Responds to requests as part of an on-call or weekend rotation when applicable
  • Performs other duties as assigned by IT Manager

About this company
10 reviews
Aspen Surgical, a Hill-Rom Company, is a leading worldwide manufacturer of surgical disposable products with an emphasis on safety. Our...