Pharmacy COB Process Consultant
Humana - Louisville, KY

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Humana is seeking a Pharmacy Process Consultant to analyze, create, improve and implement new processes and practices across various functional areas of Humana. You will evaluate the effects of process changes by quantitatively and qualitatively measuring them against internal and external benchmarks. Be part of a team which analyzes and identifies key processes that need to be improved Identify and resolve barriers to performance from determining root cause analysis, creating process mapping and resolution – implementation. Oversee the improvement process. Ensure standardization of processes within and between all service centers. Promote the implementation of best practices. Key Competencies Builds Trust - Walks the talk; makes choices that are consistent with Humana’s ethical principles; is emotionally intelligent; manages self and relationships effectively, through self-awareness, self-management, awareness of others and skill in dealing with others. Implementation / Execution - Effectively leverages available resources (financial, people, time) to accomplish objectives and maximize return on investment. Makes appropriate decisions in the face of ambiguity. Anticipates and resolves barriers and constraints. Organizes and manages multiple priorities and/or projects using appropriate methodologies and tools. Innovates - Introduces or develops new ideas and processes which improve performance and productivity. Generates insights through thought leadership. Leverages business intelligence, data, insights, and other research to drive differential value and expand Humana’s capability to compete. Problem Solving - Proactively identifies, evaluates, and solves problems with rigorous logic and a systematic approach; looks beyond the obvious to see root cause issues and creative solutions.
          Qualifications
          Role Essentials
          • Prior demonstrated experience with process improvement or process design and implementation roles
          • Comprehensive knowledge of all Microsoft Office applications, including Word, Project and Visio
          Role Desirables
          • Project Management experience
          • Knowledge of Microsoft Excel and Access
          Reporting Relationships

          You will report to a Process Manager.

          Additional Information

          At Humana, we know your well-being is important to you, and it’s important to us too. That’s why we’re committed to making resources available to you that will enable you to become happier, healthier, and more productive in all areas of your life. If you share our passion for helping people, we likely have the right place for you at Humana.

          After applying, we encourage you to join our Talent Network as well, so you can stay informed and up to date on what’s happening around our organization in the changing world of healthcare.

          Schedule : Full-time

          Primary Location : US-KY-Louisville

          Role : Pharmacy

          Work Environment Type : Office

          Humana - 2 years ago - save job
          About this company
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          Humana Inc. (Humana) is a full-service benefits solutions company, offering an array of health and supplemental benefit plans for employer...