Regional Account Manager - New Jersey/Delaware
CCC Information Services Inc. - Delaware, NJ

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About CCC Information Services Inc.:
CCC brings together what matters most - insight to make the best decisions, connections into the largest auto claims network and superior productivity through an innovative single platform. Founded in 1980, CCC is the nation’s leading provider of advanced software, workflow tools and enabling technologies to the automotive claims and collision repair industries. Its client base includes more than 350 insurance companies and more than 20,000 repair facilities. CCC also delivers the most comprehensive, best-in-class industry insight by leveraging data captured from the millions of transactions processed through its network, and the forward-looking, trusted advisor perspective of its people. You can find out more about CCC Information Services Inc. by visiting the company’s web site at

Position Overview:
CCC Information Services Inc. is seeking a Regional Account Manager to service, sell, and train existing automotive repair facility clients on all related products offered by CCC. Position requires individual to reside in the New Jersey/Delaware area. Approximately 60-70% travel required. No relocation assistance is available for this position. The primary objective of a Regional Account Manager is to act as a sales consultant to the automotive collision repair facilities for the purpose of showing them how to save time, save money, and grow their business through the use of the CCC product suite. The Regional Account Manager, along with the Regional Business Manager, is responsible for the continued growth of their assigned territory through sales and retention.

Key accountabilities of the position are as follows:
Develops and executes territory plans related to revenue growth and customer retention within assigned territories.

Designs and recommends sales and marketing programs to further grow revenue (i.e. User Group Meetings, add-on sales, contract expirations, etc).

Provides value added consultative services to an assigned repair facility client base (territory).

Uses solution-selling skills to sell add-on products and upgrades to current customers.

Develops an understanding of the business requirements and operational functions (workflow) of a collision repair facility, for the purpose of implementing processes and solutions.

Upgrades customers to new products or product updates.

Delivers required product training to new customers, recording and reporting accurate customer data (i.e. acknowledgement forms and CSI rating forms).

Conducts New User and Advanced product-training classes to groups or individuals.

Assists, if needed, in the collection of past due account receivables.

Provides onsite & remote problem solving and field support to assigned customer base.

Responsible for maintaining current Technical, Business and Industry Knowledge.

Develops and maintains relationships with internal and external Insurance contacts.

There are no Direct Reports to this position.

The successful candidate will have the following minimum qualifications:

High School Degree or GED equivalent. Bachelor’s Degree is strongly preferred.

One to two years Collision Industry experience, preferably in a similar position, is desirable.

Previous Account Management/Territory Management experience is strongly preferred.

Technical/Computer proficiency required.

Solution-selling skills are highly desirable.

Why Choose Us

We promote a healthy work-life balance and offer generous benefit plans and resources designed with employee satisfaction in mind.

What we value is simple― customers, employee commitment, collaboration and clear communication. We hire people who will embrace the company’s goals and productively contribute in ways that help us serve the customer, innovate and stay strong.

We make it a priority to keep employees healthy, happy and enriched.

Healthy - Wellness programs, on-site fitness center and Perkspot/employee discount program

Happy – Recognition programs, a confidential employee assistance program and flexible work arrangements such as staggered start times

Enriched –Tuition reimbursement, training and learning programs, and leadership development opportunities

Our corporate headquarters is located in downtown Chicago within the historic Merchandise Mart—a certified LEED (Leadership in Energy and Environmental Design) building.

Our benefit plans include: medical, dental, vision, paid vacation/PTO/holidays, tuition reimbursement, 401 (k) plan with company match and more.

CCC is a great place to work. Join us.

About this company
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CCC brings together what matters most - insight to make the best decisions, connections into the largest auto claims network and superior...