We are seeking a skilled and highly motivated Sales Service Manager to join our growing team of service center professionals. Sales Service Manager will primarily be focused on managing all aspects of the day-to-day operations at the facility including generating sales, communicating with customers and managing technical staff for the retail center.
Great Earning Potential!
AAMCO is a fast-paced organization that is very much intermingled and intertwined despite all of our locations being owner operated. We believe our workplace is a team environment within the individual offices and the company as a whole, with shared objectives and goals that help us all succeed.
You will be responsible for many different roles as you manage the day-to-day operations, including generating sales, communicating with customers, building client relations and managing the technical staff for the automotive center. The Sales Service Manager will also ensure that all employees are all adhering to AAMCO policies and procedures as they conduct business.
More specific responsibilities for the Sales Service Managerwill include:
• Meeting and greeting the customer base
• Managing work flow for technicians
• Recommending services to customers
• Ordering parts
• Keeping customers updated on progress of their vehicles
• Managing and tracking lead counts as well as customer satisfaction ratings
• Generating sales
In order to lead one of our service center facilities, the Service Sales Manager must have a dynamic personality, who displays excellent verbal communication skills and leadership ability. The position also requires an experienced professional with at least 5 years of prior sales experience. Qualified candidates must have exceptional phone skills, possess strong customer handling skills, and be a self-motivated individual who can create and thrive in an environment of non-negotiable integrity.
Other requirements for the Customer Service Sales Manager (Retail Manager) include:
• Excellent Customer Service Skills
• Ability to adapt to a constantly changing environment as well as multi-task
• Aggressive attitude
• Detail oriented
• Clean and neat appearance
• Management experience is a plus
• Technical Training is a plus but not required
If you would like to be part of the AAMCO team, please apply today!
Req. Code : Culpeper, VA
% of Travel Required : None
AAMCO Transmissions inc - 2 years ago