As the world leader in oral care, Colgate-Palmolive is committed to improving children's oral health around the world. So far, we've reached more than
650 million children
with Colgate's Bright Smiles, Bright Futures® program. Children in need receive free dental screenings as well as education to help build healthy habits, self-esteem and a foundation for success.
Hill's Pet Nutrition is a global division of Colgate-Palmolive and the maker of Science Diet® and Prescription Diet® brand pet foods. As a partner with Colgate we are assisting in bringing the "Bright Smiles, Bright Futures" mobile dental units to locations across the United States.
We invite applications for the position of
Dental Mobile Unit Driver
(Consumer Awareness Representative - CAR) for the Concord, NC area.
The Consumer Awareness Representative (CAR) is responsible for providing customer satisfaction through on-time, accurate, delivery of the Colgate-Palmolive "Bright Smiles, Bright Futures" dental mobile units to designated locations within regional territories of three or more states in order to promote our objectives of empowering children to practice good oral health, partnering with government and the profession to improve children's oral health, and reducing the prevalence of dental caries worldwide.
CARs are ambassadors who represent Colgate-Palmolive to our consumer base. CARs are the point of contact and liaison for Bright Smiles, Bright Futures (BSBF) visits in a range of venues, including schools, conventions, festivals, etc. They are empowered to resolve customer issues to ensure consistent demonstration of service excellence and community outreach.
Principal Duties and Responsibilities are:
Operate and safely drive BSBF dental van (up to 32') over the road in a multi-state region, which includes navigating in crowds and following parameters set by sponsoring agencies of event locations
Perform daily set up of BSBF dental van at scheduled locations. This includes set up of the van, dental equipment, cleaning, restocking, and ordering program supplies.
Provide effective customer service as the "first point-of-contact" to dental partners, event coordinators, volunteers and the public, which may include answering basic BSBF program information, answering logistics questions, and directing inquiries/media requests to designated representatives.
Schedule maintenance and repair of mobile dental unit, e.g. oil changes, accident repairs, etc. and maintain event equipment (tables, awnings, banners, televisions, etc.). Also maintain van registration forms and related equipment documentation.
Communicate through email, phone and basic computer systems to gain information for scheduling, review event requirements, and record results as required.
Liaise with third-party agencies: maintenance/leasing, retail establishments, van storage company, and events management company
Ensure safety during events, including safe entry and exit of the mobile dental van and staffing registration area
Promote and employ safe work practices handling products on and off company vehicles
Operate company vehicles in a safe and professional manner complying with federal, state and local laws and Hill's guidelines
Maintain all DOT and vehicle logs as required by law and all company documents
High School Diploma or GED
Minimum of a Class D license with an F endorsement and meet DOT requirements
3 or more years of professional driving experience with a minimum of a Class D license with an F endorsement
Satisfactory completion of the background check including Motor Vehicle Report (MVR)
Ability to drive the van for extended periods of time, up to 10 hours a day
Must be able to stand, lift, bend, pull, and set-up vehicle and equipment daily to include consumer product weighing up to 50 pounds at a time
Ability to use basic Microsoft: Word, Excel, Powerpoint and E-mail
Ability to wear Personal Protective Equipment to clean, disinfect and dispose of bodily fluids
Willingness to work in all types of weather
Willingness to work flexible hours including evenings, weekends and overnight travel
Willingness to wear and maintain company uniform
Preferred qualifications include:
Class A or Class B Commercial Driver's License
Willingness to learn new skills and work with minimal supervision
Good interpersonal, communication, and problem solving skills
Ability to work in a High Commitment Work System
Hill's offers all employees:
Highly competitive pay
Great employee, domestic partner, and family benefits that start the first day of employment (medical/dental/vision)
Short-term and long-term disability
Retirement Income Program/Savings & Investment Plan with company contributions and matching
Healthcare and dependant care reimbursement accounts
Annual tuition reimbursement up to $10,000
14 paid holidays
Annual paid vacation
Discounts on Pet Insurance
Opportunities for advancement
Highly professional, ethical, drug free environment
At Colgate-Palmolive/Hill's Pet Nutrition, we care about people. Attracting, developing and retaining exceptional talent are key global priorities. We proudly offer global career opportunities and a world-class People Development Program including mentoring, training and work/life balance programs that ensure all employees have access to professional and personal development opportunities. We continuously strive to become a great place to work.
For more information about Hill's and Colgate, go to our websites at:
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