INDIVIDUAL TAXPAYER ADVISORY SPECIALIST
Internal Revenue Service - Nashville, TN

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DUTIES

As an Individual Taxpayer Advisory Specialist (ITAS) you will:

Assist and advise taxpayers on a wide-range of IRS tax forms, notices and issues.

Research and respond to a variety of tax law questions based on customer inquiry.

Research tax issues and properly adjust taxpayers' accounts.

Interact with the general public, taxpayers and/or their representatives, tax practitioners and accountants, via face-to-face, telephonically and/or in writing.

Prepare and file tax returns for customers who meet specific criteria.

Review forms and notices and advise customers based on the information ascertained in those forms. This is a bi-lingual position. Applicants will be required to demonstrate proficiency in Spanish.
QUALIFICATIONS

You must meet one or more of the following basic requirements by the closing date of this announcement.

GS-5 LEVEL: (BASIC REQUIREMENTS):
A. A Bachelor's or higher degree in any subject from an accredited college or university.
B. Four years of progressive academic study (120 Sem Hrs/180 Qtr Hrs) at an accredited college or university.
C. A certificate as a Certified Public Accountant (CPA) obtained through written examination in a State, territory or the District of Columbia.
D. Three years of general experience, one year of which was equivalent to the next lower level in the Federal government as described above. Experience that demonstrated a general knowledge of business practices and basic accounting principles. Such experience may have been gained in Government, business, or industry, investigative work banking, law or accounting.

If using education to qualify, proof of education must be received with your application for consideration. Failure to submit will result in an incomplete application.

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