The Territory Sales Representative - Medical Device Sales is the main point of contact for KCI in Skilled Nursing Facilities (SNF) and Home Health Agencies (HHA), responsible for VAC sales, relationship development, outcomes management activities, and clinical education. This position will support financial and strategic territory goals by driving VAC usage and organizing training and in-servicing sessions for SNF and HHA clinical personnel. In addition, this role will oversee the Outcomes Management Process (OMP), providing evidence of clinical outcomes.
Drive KCI Revenue by:
Developing and managing relationships with key clinical decision-makers to understand and fulfill account service, clinical education, training, and in-servicing needs
Leveraging current customer relationships to drive VAC adoption/usage
Identifying new patients that could benefit from therapy
Presenting and reinforcing KCI value proposition to differentiate KCI from competitive offerings
2. Lead the Outcomes Management Process (OMP) by:
Meeting with clinical managers regarding the clinical progress of patient(s)
Documenting conversation and transmitting data (daily) through field technology in a timely manner to ensure payment
3. Actively manage the sales territory by:
Setting a territory plan to efficiently drive strategic goals
Using training and in-servicing sessions to improve wound care knowledge in SNF and HHA staff and to help identify VAC-appropriate patients
Using customer education programs, tools and presentations
4. Adhere to all KCI policies, procedures, and guidelines.
1. Complete essential business-tracking requirements by:
Maintaining sales call data by entering into KCI system (salesforce.com)
Completing required corporate and region reports within designated timeframes
As required, resolving account billing, MIA and contract renewal issues
2. Coordinate with the following KCI sales team resources:
Territory Manager: Work to ensure efficient transitions
District Clinical Specialist: Proactively reach out to district resource for training and clinical support
Strategic Account Manager: Resolve any higher-level SNF account issues that may arise
Bachelor's Degree or LPN
Minimum one year experience in either a sales or sales administrative function
Experience with MS office applications including Word, Excel, PowerPoint and Outlook
Minimum one year experience in medical device, pharmaceutical, or healthcare industry
Clinical wound care or related patient care experience
The information listed above is not a comprehensive list of all duties/responsibilities performed.
This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice.
Territory (Sales/Service only)
Kinetic Concepts, Inc. (KCI) is a leading global medical technology company devoted to understanding, developing and commercializing...