JOB SUMMARY: Under the direction of the Manager of Patient Transport, is accountable for the twenty -four hour a day, smooth efficient operation and management of patient transport throughout the hospital. This position is also responsible for the maintenance and management of equipment, maintaining par levels of equipment and related supplies, and functions necessary to support the patient care units. Responsible for: Personnel Management, Staffing/Scheduling/Benefit time Management, Workflow Process Improvement, Fiscal Planning, Monitoring Cost Controlling and Revenue Recovery, Customer Satisfaction, Collaboration/Communication, Environment Management, and MIS System planning/implementation. JOB REQUIREMENTS : Bachelors Degree in Business Administration or equivalent experience required. Management discipline preferred. Three (3) to five (5) years of inpatient hospital care experience. One (1) to two (2) years of supervisory position preferred. Demonstrated ability to direct a large, diverse work force in a 24 hour per day operational environment. Demonstrated ability to manage multiple priorities. Excellent communication skills. Knowledge of a proficient in the operation and use of computer-based information systems. Knowledgeable in budgeting and financing of operational units. Demonstrated ability to implement and support change required. Six Sigma Green Belt and or knowledge of workflow improvement techniques such as LEAN performance improvement, PICOS, Kaizen preferred.
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Yale New Haven Health - 16 months ago