Assembler (Bikes, Grills and Furniture)
IMPACT Resource Group - St Thomas, VI

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Job Description:
IMPACT Resource Group (IRG) is the premier supplier of
assembly, repair and merchandising services for the
retail industry. In addition to our long standing
relationship with Lowe's® Home Improvement stores, we
provide our service expertise to over 15,000 locations
annually. IRG helps retailers establish their
reputations as quality merchants by providing them a
full range of project, merchandising, installation and
assembly services.

Job Description:
This position provides in-store and residential Assembly
services. Items to be assembled include RTA Furniture,
Gas Grills, Bicycles & Exercise Equipment. Applicants
must be at least 18, have a mechanical aptitude,
reliable transportation, valid driver's license and be
proficient with various hand tools (power screw drivers,
impact wrench, ratchets and air compressor). Also
necessary: basic reading, writing, mathematical skills
(computer skills a plus); ability to assemble products
according to instructions; a strong customer service
orientation; and able to handle repetitive motions with
frequent lifting (up to 45lbs.), bending and stretching.

Primary Job Responsibilities:
  • Performs assembly for customers. Completes
assignments as agreed and assures customer is
completely satisfied.
  • Assemble all products to the manufacturer's
specifications to ensure the product can be used
  • Understand and maintain plan-o-gram integrity, as
  • Maintain a positive working relationship with all
store employees and customers.
  • Maintains effective method of contact with
dispatcher through pager, voicemail, cell phone,
email, etc. Receive and return all calls promptly.
  • Reports and/or handles customer complaints.
  • Maintains good work habits and arrives at
appointments punctually.
  • Works independently to meet deadlines and achieve
  • Performs other related duties as required.
Job Requirements:
  • 1-2 years of assembly experience
  • 1-2 years experience in a retail environment
  • Must be able to read and understand product assembly
  • Must be able to read and understand plan-o-grams.
  • Must complete internal certification programs
  • Must have basic carpentry skills.
  • Must have basic computer skills.
  • Must have good communication and customer service
  • Must have reliable transportation
  • Must have valid driver's license and automobile
  • Must have daily internet access.
  • Must have basic tools.
  • Must be able to work in various positions,
including, but not limited to, stooping, standing,
bending over, sitting, kneeling and squatting for
extended periods of time.
  • Must be able to use hands and fingers to handle feel
or operate objects, tools or controls.
  • Must be able to lift, pull and push materials and
equipment to complete assigned job tasks.
  • Must be able to lift 50 pounds of weight frequently
throughout assigned workday.
  • Must be able to work in precarious or high locations
and also be able to climb and descend ladders.
  • Must be able to pass a background check.
Assemblers are paid based on productivity. Paid training
is provided.

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