Louisiana Department of State Civil Service - Baton Rouge, LA

This job posting is no longer available on Louisiana State Government. Find similar jobs:Communication Officer jobs

FLEXIBLE QUALIFICATIONS: One year of experience in transmitting and receiving messages by radio. SUBSTITUTIONS: Experience in clerical work, business operations, or public administration will substitute for one year of the required experience on the basis of two months of clerical, business operations or public administration experience for one month of the required experience.

College credit will substitute for one year of the required experience on the basis of sixty semester hours for one year of experience.

Training in business, office machines, secretarial science or closely related curriculum in a business school or technical institute will substitute for one year of the required experience on the basis of two months of full-time training for one month of experience.

All persons appointed to this job will be required by the National Crime Information Center (NCIC) and Louisiana State Police Terminal Operator Certification Program Guidelines to meet the terminal operator certification/re-certification requirement.

An applicant who has been convicted of a felony or who is under indictment on a felony charge will be disqualified until relief from the disabilities imposed by state and federal laws is granted.

Individual positions may require typing. Persons applying for those positions may be required by the hiring agency to take a typing test or otherwise demonstrate their typing skills.

Any college hours or degree must be from a school accredited by one of the following regional accrediting bodies: the Middle States Association of Colleges and Secondary Schools; the New England Association of Schools and Colleges, Incorporated; the North Central Association of Colleges and Secondary Schools; the Northwest Association of Secondary and Higher Schools; the Southern Association of Colleges and Secondary Schools; the Western Association of Schools and Colleges.

Applicants must have Civil Service test scores for 9000-COAST Behavior Assessment and 9001-COAST Office Skills in order to be considered for this vacancy unless exempted by Civil Service rule or policy. If you do not have a score prior to applying to this posting, it may result in your application not being considered.

Applicants without current test scores can apply to take the test here .

For more information or other positions available at Southern University, please log on to our vacancy announcement website at .

Kretrice B. Chisley
Southern University and A&M College
Office of Human Resources
P.O. Box 10400
Baton Rouge, LA 70813
Phone: 225-771-2680

Criminal background check and reference verification is required.

Southern University and A&M College is an equal opportunity employer.

Job Concepts:

Function of Work :
To receive and respond to requests from enforcement officers/agents through telecommunication equipment. Acts as the point of contact with the general public for emergency situations, accidents, complaints, etc.

Level of Work:

Supervision Received:
Direct from a Communications Supervisor or other Administrator.

Supervision Exercised:

Location of Work:
All Enforcement Communication Centers.

Job Distinctions:
Differs from Communications Officer 1 by performing experienced level duties which require increased independence.

Differs from Communications Officer 3 by lack of advanced level duties which require complete independence.

Examples of Work:

Receive and respond to informational requests by officers/agents.

Receive, analyze, prioritize, and respond to general public complaints and inquiries. Alert the nearest officer/agent, dispatch to location, and relay the information.

Search, enter, modify, and delete computerized records for vehicle registrations, driver licenses, other licenses, wanted felons, missing persons, unidentified persons or bodies, stolen property, etc. in the appropriate computer database.

Maintain proper record keeping and update desk log during communications.

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