ISP Regional Communications Officer
Idaho Division of Human Resources - Coeur d'Alene, ID

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People Making
A Difference!
Idaho
State Government

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Idaho State Police 700 South Stratford
Meridian, Idaho
83642

WEBSITE:
www.isp.idaho.gov/ If you have questions,

please contact us at:
(208) 884-7018

EMAIL:
jobs@isp.idaho.gov

Click Here!

State Police Dispatcher
ISP Regional Communications Officer

Idaho State Police

Open for Recruitment: February 22, 2012 - March 6, 2012

Announcement # 08020062737

Salary Range:
$13.68 - $20.68 per hour
  • Plus Competitive Benefits!
Location(s): Coeur d'Alene

This announcement will be used to fill a full-time Regional Communications Officer position in Coeur d'Alene. This position will require shift work (which includes weekends and holidays). Positions start at $13.68 per hour, plus benefits.
Successful applicants will be required to pass a hearing test, a background investigation, and a polygraph examination, which includes drug screening. Please see the Idaho State Police Drug Policy at the end of this announcement.

General Information:
The written examination for this position can only be taken once every three months. You can reapply when your score expires. If you reapply, you will need to retake the written examination. This is a timed exam. You will have 50 minutes to complete this exam. It is recommended that you do not start this exam if there is a chance you will be interrupted. Once you hit the start exam button, your time will continue to count down until your 50 minutes is up. If you do not complete the exam within the 50 minutes, you will have to wait three months before you can retest.

Duties:
Operate a multi-channel radio with multiple frequencies and related equipment to receive messages and relay information between state police and emergency personnel to accident and crime scenes
Obtain information about incidents and determine action to take
Dispatch necessary personnel using radio or telephone
Verify location and status of officers to insure their safety
Direct emergency vehicles to insure effective handling of emergency situations
Coordinate incidents through to completion
Complete and file information such as wrecker lists and radio, telephone, and teletype logs by using or operating a computer-aided dispatch (CAD) system
Enter, access, and update information concerning individuals, vehicles, and articles through the National Crime Information Center and Idaho/National Law Enforcement Telecommunications computer systems
Make decisions and solve problems while maintaining control in crisis emergency situations
Must be able to work effectively under extremely stressful situations and perform detailed work with a high degree of accuracy

Minimum Qualifications:
Experience conducting and documenting fact-finding interviews
Experience reading, writing, and speaking English proficiently
Experience reading, hearing, and interpreting detailed information
Experience entering and retrieving data from a computer
Skill in typing 40 net words per minute or its equivalent on data entry devices. PLEASE NOTE: You will be required to bring a current typing certificate to your selection interview verifying your ability to type 40 net words per minute. Certificates must be less than six months old. If you possess a typing certificate that is six or more months old, you will be required to take another typing test. The test can be administered at any Idaho Department of Labor Job Service Office.
Physical ability to hear and understand messages received in person or transmitted via radio, computer and/or telephone. (If selected for this position, you will be required to pass a hearing test.)

Examination:
Part 1 - Minimum Qualifications (Pass/Fail).
Part 2 - Multiple Choice Written Exam (100%). If you meet the minimum qualifications as shown in Part 1, you will receive a Pass score and can then take Part 2 (the on-line written examination). You must receive a Pass on Part 1 and a minimum score of 70 on Part 2 in order to be put on a hiring list for these positions. Notification of your test results will be available online once you have completed each part of the exam.
All responses must be supported in the work history, resume, and/or education portion of your application.
To preview the exam, click on the " Preview Exam " link below. (Y ou will not be able to take the exam from this screen.) If you wish to take the exam, click on any Apply Online button and follow the instructions provided.

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