This is an entry-level account position. An assistant account executive will possess good interpersonal and communication skills along with the ability to work effectively with a variety of account service staff within a specific set of accounts.
S/he will have excellent organizational skills, keen attention to detail and the ability to adapt to new conditions, assignments and deadlines. S/he will have solid knowledge of MS Office Suite, general office logistics and will pass a writing test. S/he will have an interest in pursuing a career in social media. S/he must have a strong work ethic and dedication to consistently provide quality work to his/her team and clients. Previous internship experience in the communications field and a bachelor’s degree in a relevant field from an accredited college or university is preferred.
The assistant account executive is responsible for supporting account teams in daily activities. S/he will learn Edelman’s various consulting processes/approaches, including public engagement, message workshops, master narrative assignments, brand engagement, social media campaigns and stakeholder mapping exercises, and support account teams in the execution of these processes for clients. Expected competencies include:
- Demonstrate an understanding of the social media industry and basic principles of community engagement
- Understand key client information including business strategy, products and services, key customers and competitors
- Provide client service administration including preparing client status and activity reports, attending meetings and conference calls, compiling conversational monitoring reports and competitor coverage, scheduling and logistics
- Research, outline, write, edit and proofread materials, specifically content calendars for Facebook and Twitter
- Assist with research including analysis of online conversations
- Coordinate projects and events including inviting influencers, attending events, and preparing reports
- Demonstrate a general knowledge of social media tools, including Facebook, Twitter, Flickr, Gather.com,YouTube, etc.
- Contribute to the performance appraisal process for peers, managers and interns
- Supervise interns/ trainees
- Understand internal operations and inter-team cooperation
- Commit to continuous learning and improvement of your tactical skills by attending Edelman University classes and seeking other training, including on-the-job training and mentoring
Participate in the new business process including research, audits and preparation of proposals
Financial Planning and Management
Understand account budget parameters and over-servicing
Provide administrative support for team
Record and submit time, expenses and POs to the right project codes on a timely basis – ideally daily, but no later than weekly
Notify supervisor of any potential cost overruns
Follow all Edelman financial policies and procedures
Demonstrate behaviors consistent with Edelman’s values (Quality, Integrity, Respect, Entrepreneurial Spirit, Mutual Benefits) and Code of Ethics and Business Conduct
Live “in color” by exploring and being active in the world outside of work, including the arts, culture, politics, literature, charitable organizations and/or other personal passions
Product Capability and Development
Learn about Edelman’s various capabilities and contribute ideas when appropriate about how to improve them and develop new capabilities
Aid in the implementation of new capabilities
Stay up to date with emerging technologies and trends
ABOUT EDELMAN: Edelman is the world’s largest independent public relations firm, with wholly owned offices in 54 cities and 4,000 employees worldwide. Edelman was named Advertising Age’s top-ranked PR firm of the decade and one of its “2010 A-List Agencies” and “2010 Best Places to Work;” PRWeek’s “2011 Large PR Agency of the Year;” European Excellence Awards’ “2010 Agency of the Year;” Holmes Report’s “Agency of the Decade” and “2009 Asia Pacific Consultancy of the Year;” and among Glassdoor’s top five “2011 Best Places to Work.” Edelman owns specialty firms Blue (advertising), StrategyOne (research), Ruth (integrated marketing), DJE Science (medical education/publishing and science communications), and MATTER (sports, sponsorship, and entertainment). Visit http://www.edelman.com for more information . Edelman is an Equal Opportunity Employer
If image truly is everything, then Edelman may be one of the most indispensable companies around. Daniel J. Edelman, which does business...