Job Title: Aquatics Program Coordinator
Reports To: Aquatics Operations Manager
FLSA Status: Non-Exempt
Prepared Date: February 21, 2013
SUMMARY: Provide quality aquatics programs and assist with aquatics department operations to ensure a quality experience for members and guests.
- Provide platinum service while maintaining a clean and safe environment for members, guests, and staff
- Know and embrace the mission statement and platinum service basics
ESSENTIAL DUTIES include the following (other duties may be assigned):
- Supervise successful production and delivery of aquatics programs including masters swim, swim lessons, group lessons, and swim/dive teams
- Actively participate in programs/events (teach as needed)
- Provide support to aquatics facility operator and deck staff; function as aquatics manager on duty
- Maintain records including member visits and charges
- Maintain and organize supplies and equipment
- Assist in all aquatics events as needed
- Enforce the junior member discipline policy
- Develop new ideas for aquatics programs and actively market programs and services
- Address member issues and/or concerns and respond appropriately
- Coordinate with manager and department director to forecast seasonal hiring needs
- Attend professional development meetings during the summer
- Complete any task necessary contributing to the success of the Aquatics Department
- MS Office proficiency
- Attention to detail
- Extremely organized
- Excellent written and verbal communication skills
- Ability to listen to the needs of members and follow through by delivering on services promised
SCHEDULE: This is a full-time, seasonal position (40 hours per week) that does not have a set schedule. Primary work days are Monday through Friday. However, this position requires availability on some weekends, holidays, and evenings during the summer.
Directly supervise 4-10 employees. Carry out supervisory responsibilities in accordance with the Club's policies. Responsibilities include interviewing and selecting staff, training employees, planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, maintaining inventory, addressing complaints, and resolving problems.
EDUCATION and/or EXPERIENCE: Bachelor's degree and previous supervisory experience preferred, but not required. Experience teaching and/or coaching swimming required.
CERTIFICATIONS (must be willing to obtain the certifications listed below but are not required prior to employment):
Child and Infant CPR
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
While performing the duties of this job, the employee is regularly exposed to outside weather conditions.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is frequently required to stand for lengthy periods of time and walk. The employee is regularly required to lift/move up to 50lbs unassisted. Employee is regularly required to climb or balance, stoop, kneel, crouch or crawl. Employee is also required to stand and reach with hands and arms and regularly use hands and fingers.