Sales Admin Assistant
Starwood Hotels and Resorts Worldwide Inc - Hilton Head Island, SC

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Company

At Starwood, we are committed to sourcing, attracting and selecting the best talent to meet our business needs. Our Recruitment Philosophy is governed by 3 guiding principles:

Consistency: All candidates for a particular position go through the same process.
Diversity: At Starwood, we value the different perspectives and innovative ideas that come from having a diverse associate base. We, therefore, leverage a variety of sources in our efforts to identify the very best talent and ensure the diversity of the candidates that are presented to hiring managers.
Candidate as guest: Giving our guests great experiences and achieving exceptional results begins with having great talent. At Starwood, we believe this all starts with giving our candidates meaningful and memorable experiences during each step of the recruitment process.

Location

The Westin Hilton Head Island Resort & Spa is a 412 room, beachfront property featuring five F&B outlets, 3 pools, a whirlpool, and 28,000 sq ft of meeting space.
Our team is committed to giving outstanding customer service in a professional, friendly and high energy environment. We offer an excellent benefit package to include medical, dental, vision & 401k.

Department

The Sales Administrative Assistant supports and assists deisgnated Sales managers or departments in daily administrative duties.

Job Description

The ideal candidate for this role will be responsible for interacting with guests, clients, and associates to ensure excellent guest service and to communicate the goals of the department. The ideal candidate will be a organized, personable and enthusiastic individual that keeps confidentiality as the highest priority. Other responsibilities may include but are not limited to: receiving incoming calls, handling guest and associate requests, maintaining various tracking and filing systems, acting as a liaison between departments, generating reports and creating presentations. This position is critical to the successful operation of the department as well as the hotel and is a key factor in contributing to a professional environment. Perform clerical duties such as typing correspondence and reports, filing, and answering phones. Maintain and upkeep various filing systems, including vendor information where necessary. Receive visitors and guests. Answer questions and concerns; follow through either to resolution or refer to the appropriate manager. Assure all incoming and outgoing correspondence is typed, received, mailed and/or filed as required. Assist managers in scheduling appointments, meetings and travel arrangements for business trips as required. Maintain a professional working environment and attitude. Maintain and upkeep of all office equipment.

Requirements

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:

  • Must be able to speak, read, write and understand the primary language(s) used in the workplace.
  • Must be able to read and write to facilitate the communication process.
  • Requires good communication skills, both verbal and written.
  • Must possess basic computational ability.
  • Must possess computer skills, including all Microsoft Office programs such as: Outlook, Excel, Word, Powerpoint & Publisher.
  • Ability to accurately type at least 50 words per minute.
Physical Demands

  • Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems.
  • Must be able to sit at a desk for up to 8 hours per day. Walking and standing are occasionally required. Length of time of these tasks may vary from day to day and task to task.
  • Must be able to bend, stoop, squat and stretch to fulfill cleaning and filing tasks.
  • Must be able to exert well-paced ability in limited space.
  • Must be able to lift up to 15 lbs. on a regular and continuing basis.
  • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
  • Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
  • Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
  • Requires manual dexterity to use and operate all necessary equipment.
  • Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed.
QUALIFICATION STANDARDS
Education
High school or equivalent education required. Bachelor’s Degree preferred.

Experience
One to Two years of administrative or clerical experience required.
Hospitality background preferred.

Licenses or Certificates
Not applicable.

Grooming
All employees must maintain a neat, clean and well-groomed appearance per Starwood standards.

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.

Sales Admin Assistant
Company

At Starwood, we are committed to sourcing, attracting and selecting the best talent to meet our business needs. Our Recruitment Philosophy is governed by 3 guiding principles:

Consistency: All candidates for a particular position go through the same process.
Diversity: At Starwood, we value the different perspectives and innovative ideas that come from having a diverse associate base. We, therefore, leverage a variety of sources in our efforts to identify the very best talent and ensure the diversity of the candidates that are presented to hiring managers.
Candidate as guest: Giving our guests great experiences and achieving exceptional results begins with having great talent. At Starwood, we believe this all starts with giving our candidates meaningful and memorable experiences during each step of the recruitment process.

Location

The Westin Hilton Head Island Resort & Spa is a 412 room, beachfront property featuring five F&B outlets, 3 pools, a whirlpool, and 28,000 sq ft of meeting space.
Our team is committed to giving outstanding customer service in a professional, friendly and high energy environment. We offer an excellent benefit package to include medical, dental, vision & 401k.

Department

The Sales Administrative Assistant supports and assists deisgnated Sales managers or departments in daily administrative duties.

Job Description

The ideal candidate for this role will be responsible for interacting with guests, clients, and associates to ensure excellent guest service and to communicate the goals of the department. The ideal candidate will be a organized, personable and enthusiastic individual that keeps confidentiality as the highest priority. Other responsibilities may include but are not limited to: receiving incoming calls, handling guest and associate requests, maintaining various tracking and filing systems, acting as a liaison between departments, generating reports and creating presentations. This position is critical to the successful operation of the department as well as the hotel and is a key factor in contributing to a professional environment. Perform clerical duties such as typing correspondence and reports, filing, and answering phones. Maintain and upkeep various filing systems, including vendor information where necessary. Receive visitors and guests. Answer questions and concerns; follow through either to resolution or refer to the appropriate manager. Assure all incoming and outgoing correspondence is typed, received, mailed and/or filed as required. Assist managers in scheduling appointments, meetings and travel arrangements for business trips as required. Maintain a professional working environment and attitude. Maintain and upkeep of all office equipment.

Requirements

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:

  • Must be able to speak, read, write and understand the primary language(s) used in the workplace.
  • Must be able to read and write to facilitate the communication process.
  • Requires good communication skills, both verbal and written.
  • Must possess basic computational ability.
  • Must possess computer skills, including all Microsoft Office programs such as: Outlook, Excel, Word, Powerpoint & Publisher.
  • Ability to accurately type at least 50 words per minute.
Physical Demands

  • Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems.
  • Must be able to sit at a desk for up to 8 hours per day. Walking and standing are occasionally required. Length of time of these tasks may vary from day to day and task to task.
  • Must be able to bend, stoop, squat and stretch to fulfill cleaning and filing tasks.
  • Must be able to exert well-paced ability in limited space.
  • Must be able to lift up to 15 lbs. on a regular and continuing basis.
  • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
  • Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
  • Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
  • Requires manual dexterity to use and operate all necessary equipment.
  • Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed.
QUALIFICATION STANDARDS
Education
High school or equivalent education required. Bachelor’s Degree preferred.

Experience
One to Two years of administrative or clerical experience required.
Hospitality background preferred.

Licenses or Certificates
Not applicable.

Grooming
All employees must maintain a neat, clean and well-groomed appearance per Starwood standards.

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.

Starwood Hotels - 18 months ago - save job - block
About this company
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Starwood Hotels & Resorts Worldwide knows how to shine a light on hospitality. One of the world's largest hotel companies, it has...