Department Of Homeland Security - Washington, DC

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Customs & Border Protection (CBP): Securing America's Borders

Do you desire to protect American interests and secure our Nation while building a meaningful and rewarding career? If so, the Department of Homeland Security (DHS) is calling. DHS components work collectively to prevent terrorism, secure borders, enforce and administer immigration laws, safeguard cyberspace and ensure resilience to disasters. The vitality and magnitude of this mission is achieved by a diverse workforce spanning hundreds of occupations. Make an impact. Join DHS.

Discover a challenging and rewarding career in CBP, the sole organization responsible for securing the nation's borders. At U.S. Customs and Border Protection, we:

Screen passengers, vehicles, and shipments entering our country

Seize illegal narcotics, vehicles, and agricultural products

Prevent unauthorized entry into the country

Rescue individuals who fall into dangerous conditions traversing our border

For more information about CBP's mission, activities, and careers, please see .

Please view the video “Protecting America 24/7” to learn more about CBP’s Office of Field Operations:

Follow U.S. Customs and Border Protection on twitter @CustomsBorder

T his position will allow you to use your experience to perform a variety of record keeping, reporting, and informational duties. Apply for this exciting opportunity to strengthen the Department’s ability to perform homeland security functions by providing clerical support to professional and technical staff.

Who May Apply: Open to all U.S. Citizens

For definitions of terms found in this announcement, please see .

Organizational Location: This position is located within U.S. Customs and Border Protection, Office of Field Operations, Admissibility and Passenger Programs, Executive Director's Office, Washington, DC. Relocation expenses will not be paid.

Note: One or more selections may be made using this job opportunity announcement.


You must be a U.S. Citizen

You may be required to successfully complete a background investigation

Males born after 12/31/1959 must be registered with Selective Service

In this position you will become a key team member of Homeland Security administrative professionals. Typical work assignments include:
• Performing a variety of recording keeping, reporting and data maintenance and updates.
• Updating manuals on policies, directives and memoranda.
• Opening, sorting and routing correspondence.
• Performing miscellaneous duties such as making travel plans and maintaining time and attendance reports.

GS-04: You qualify at the GS-04 level if you possess one year of general experience consisting of progressively responsible clerical, office, or other work. Examples include performing simple clerical tasks providing a basic knowledge of filing, answering phones and preparing simple documents.

Education Substitution: You may substitute successful completion of an Associates degree or 2 academic years above high school in any field for the experience required at the GS-04 grade level. This education must have been obtained in an accredited business, secretarial, or technical school, junior college, college or university. One year of full time of academic study is defined as 30 semester or 45 quarter hours.

Combining Experience and Education at the GS-04 Level: To combine your education and experience, you must convert each to a percentage, and then add the percentages. The combined total of your percentage of education and experience must equal at least 100% in order to qualify. If your education is currently described in quarter hours, convert the quarter hours into semester hours by multiplying the quarter hours by the fraction 2/3. To calculate your percentage of graduate education, divide the number of graduate semester hours in excess of the amount required for the next lower grade level, by 18. To determine your percentage of qualifying experience, you must divide your total number of months of qualifying experience by the required number of months of experience. Add your percentages of education and experience. The two percentages must total at least 100%.

You must m eet all qualification requirements, including education and any selective placement factors, subject to verification at any stage of the application process by Monday, February 27, 2012

Residency: If you are not currently a CBP employee, you must meet one or more of the following primary residency criteria for the last three years prior to applying to this announcement:

Resided in the United States or its protectorate or territories (excluding short trips abroad, such as vacations);

Worked for the United States government as an employee overseas in a federal or military capacity; or

Been a dependant of a United States federal or military employee serving overseas.

Exceptions may be granted if you provide complete state-side coverage information regarding participation in "Study Abroad" programs, overseas church missions, or state-side addresses of anyone who worked or studied with you overseas. You must provide information and related documentation at the time of application.

We will review your resume and supporting documentation to ensure you meet the basic qualification requirements. If you meet the minimum qualifications, your experience, education and training will be rated using an online self-assessment questionnaire that is based on the competencies or knowledge, skills, and abilities listed below. You will receive an "EL" (eligible) rating and will be placed in one of the following categories:

Best Qualified : Applicants possessing a background that demonstrates a superior level of all evaluation criteria.
Well-Qualified : Applicants possessing a background that demonstrates a satisfactory level of the evaluation criteria.
Qualified : Applicants possessing the basic qualifications, with general knowledge, skills, and abilities.

If you are best qualified, you may be referred to the hiring manager for consideration and may be called for an interview.

Knowledge, Skills, Abilities and Other Characteristics (KSAOs): Candidates who meet the minimum qualification requirements are required to possess certain Knowledge, Skills, Abilities, or Other Characteristics (KSAOs) to successfully perform the functions of this position. Candidates will be asked to demonstrate their attainment of these KSAOs in an online job questionnaire. The KSAOs are:
• Knowledge of filing and records management procedures
• Ability to update manuals related to policies, directives and memoranda.
• Ability to open, sort and route correspondence.

Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) Eligibles: If you have never worked for the Federal government, you are not CTAP/ICTAP eligible. Information about ICTAP or CTAP eligibility can be found at: . To be considered well qualified under CTAP/ICTAP, you must be placed in the Well Qualified category for this position, as described above. In addition, you must submit the supporting documents listed in the "Required Documents" section of this announcement.

Veterans : Veterans with 5 point preference who meet the eligibility and qualification requirements are placed above non-preference eligibles within the category in which they qualify. Veterans who have a compensable service-connected disability of at least 10% are listed in the best qualified category, except when the position being filled is scientific or professional at the GS-09 grade level or higher. This position is not considered scientific/professional. For information on veterans' preference, please see:

DHS offers competitive starting salaries and an attractive benefits package, including: health insurance, Thrift Savings Plan (similar to a 401(k)), Flexible Spending Account, retirement plan, life and long-term care insurance, Employee Assistance Program, personal leave days and paid Federal holidays. Other benefits may include: flexible work schedules, telework, tuition reimbursement, transportation subsidies, uniform allowance, health and wellness programs, and fitness centers. DHS is committed to employee development and offers a variety of employee training and development opportunities. For more information, go to and select "Benefits".

Background Investigation: To ensure the accomplishment of our mission, CBP requires every employee to be reliable and trustworthy. To meet those standards, selected applicants may be required to undergo, and must successfully pass, a background investigation for placement into this position. This may include a polygraph examination, a review of financial issues, and disclosure regarding criminal offenses and illegal use or possession of drugs.

Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may also be required to serve or complete a probationary period.

This position is covered under the bargaining unit.

CBP uses E-Verify to validate all newly hired applicants' ability to work legally in the United States. To learn more about E-Verify, please follow this link:,pdf . - 2 years ago - save job - copy to clipboard
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