Schedule appointments, verify insurance coverage, maintain accurate patient records, and assist with preliminary testing under the supervision of the Optometrist. Educate patients on lens insertion and removal and overall care of contact lenses.
Schedule appointments according to the Resource Scheduling guidelines. Answers patient's questions, check patients in and out, collect payments, monitor and perform other front desk tasks as needed.
Perform preliminary testing data collection as directed.
Instruct patients on the insertion, removal, cleaning, care and proper handling of their contact lenses.
Maintain complete and accurate patient records.
Confirm the schedule: call appointments the day before to confirm the appointment time. Contact no shows.
Call for insurance pre-authorization, notify patients when their contact lenses are available for dispensing, etc.
Clean and maintain equipment and instruments in the optometric area as well as supply inventories.
Other duties as assigned by management to include cross training, etc.
Work changing schedules to meet business demands.
Ability to lift up to 20 pounds.
3-5 years experience in related field.
Employee Assistance Program
Company paid Life and AD&D policy with optional insurance coverage available
Short and Long Term Disability
Free Associate Eyewear Program & Family Discount Program
Paid Personal Days
Visionworks of America, Inc - 11 months ago