Wireless Mobility Engineer
Intelligent Decisions - Arlington, VA

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U.S. Citizenship is required.

Job Responsibilities:
Tier 4 Escalated Support
• Design and Architecture for mobile device support
• Smart Card support services
• iOS – iPad/iPhone system support
• Android based system support
• BlackBerry Support
• Backup and disaster recovery support
Job Qualifications:
Experience supporting a Macintosh and iPad technical support desk and mobility technologies such as Blackberry and Android
• Experience with MDM technologies such as AirWatch and Good
• Ability to provide excellent customer experience in person and on the phone during support activities
• Providing remote administration, support configuration
• Ability to architect, design and analyze diverse enterprise solutions based on evolving customer requirements
• Strong focus on Customer Satisfaction
• Experience working in a virtualized environment is desired
Certifications Preferred:
Apple Certified System Administrator

Intelligent Decisions - 2 years ago - save job