Service Desk Technician
JBI Technologies Inc - Washington, DC

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Provides information system solutions and technical support in one or more areas including personal computer/client server support, systems programming, applications design and development, database design and administration, telecommunications and network support and administration. Successful candidate will have expert experience in Windows 2000/XP operating systems. Individual must have strong troubleshooting skills with various hardware and software applications. (MS Office, Adobe Acrobat, IE, Netscape, etc.) Incumbent must have a high level of expertise with Active Directory administrations. Must be able to utilize SMS to remotely troubleshoot desktop systems. Must have a solid knowledge of utilizing TCP/IP in LAN environment. Must understand DOD security policies and procedures. Incumbent will need to maintain a high level of customer service, and possess excellent communications skills.

One of the following Education/Experience levels is required:
1. Bachelor's degree +3 years experience
2. Master's degree +1 year experience
3. 7 years experience