Restaurant Manager
PTC Corporation / McDonald's Restaurants - Hampton, VA

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Job Purpose: Pleases customers by providing a pleasant experience.

Restaurant Manager Job Duties:
Achieves restaurant operational objectives by contributing information and recommendations to strategic plans; preparing and implementing action plans, implementing production, productivity, quality and customer-service standards; resolving problems, determining system improvements; implementing change. Meets restaurant financial objectives by forecasting requirements; preparing a budget; scheduling expenditures, analyzing variances; initiating corrective action. Controls costs by reviewing preparation; procedures; quantities; minimizing waste. Maintains quality service by enforcing quality and customer service standards; analyzing and resolving quality customer service problems; identifying trends; recommending system improvement. Accomplishes staff results by communicating job expectations; monitoring; and appraising job results; coaching; counseling; and disciplining employees; developing; enforcing systems, policies, procedures and productivity standards. Maintains staff by recruiting, selecting, orienting, and training employees; maintaining a safe, secure and legal work environment; developing personal growth opportunities. Maintains a healthy environment by establishing, following, and enforcing sanitation standards and procedures. Enhances department and organization reputation by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments. Contributes to team effort by accomplishing related results as needed.

Skills/Qualifications: People Management, Planning, Foster Teamwork, Giving Feedback, Customer Service, Self Motivated, Developing Budgets, Results Driven, Coaching Supervision, Energy level, Multi-tasking, Resolving Conflict, Verbal Communication, Giving Feedback, Handles Pressure