GE is an equal opportunity employer, offering a great work environment, challenging career opportunities, professional training and competitive compensation.
The Lead Field Engineer will develop practical and innovative ways to identify and meet goals. In this role, you are responsible for work that is less defined in scope, utilize your understanding and experience to execute business objectives, and have the ability to affect short-term and some long-term business goals.
In addition, you will:
Serve as the primary GE on-site or mobile representative and Lead Program Manager (LPM) to an assigned customer(s)
Provide program leadership, technical direction, and assistance to the customer, user, and other GE field personnel in the operation, inspection, maintenance, and repair of assigned product lines
In certain operations within a region, have additional team leader administrative responsibilities to coordinate internal field service activities
Perform duties as the LPM for all assigned GE product lines and assist the customer with technical understanding of the operation, maintenance, and trouble-shooting of multiple types of GE products
Review effectiveness of maintenance actions to identify training needs
Apply Six Sigma analytical tools to assist the customer with proactive reliability and management
Assist customer with improving reliability and reducing cost of ownership
Provide single point of contact to the customer, customer team, and all other GE stakeholders
Assist the factory with data collection and timely reporting to facilitate fleet performance analysis, including marketing intelligence and sales opportunities for services, and support
Assist customer with spare parts ordering, issues resolution, and provisioning
Bachelor's Degree from an accredited college or university (or a High School Diploma / GED with at least 4 additional years of experience in a field service or maintenance position)
Minimum of 3 years of experience in a field services or maintenance position
Ability and willingness to travel as needed
Additional Eligibility Qualifications
GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen.
Bachelor’s Degree in Engineering
Strong oral and written communication skills
Strong interpersonal and leadership skills
Proven analytical and quality improvement ability
Demonstrated proficiency in repair troubleshooting, shop operations, and testing of assigned programs / hardware
Ability to make formal presentations to all audiences
Able to work with all levels of maintenance, engineering, and management
Project management or supervisory experience
Demonstrated ability to lead and influence GE customer and peers
Why join one great company when you can join many? We are more than 280,000 people with jobs that range from biochemist to finance specialist to wind energy engineer. We’re passionate about making life better with new ideas and technologies. We’re diverse, supporting our communities in more than 140 countries. Experience personal growth and competency development as part of the GE team. Around the world, we are helping build the healthcare, transportation and aviation of the new century.
GE Aviation is a world-leading producer of commercial jet engines and components as well as integrated digital, electric power, and mechanical systems for aircraft. GE Aviation also has a global service network to support these offerings. Technological excellence, supported by continuing substantial investments in research and development, has been the foundation of GE Aviation's growth and helps to ensure quality products for customers.
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