The Holman Library is seeking an experienced library staff member with a strong commitment to customer service in a diverse, fast-paced environment. The Library & Archives Paraprofessional 4 is responsible for all library circulation including supervising circulation department staff. Library circulation includes circulating and tracking materials; providing superior customer service to faculty, students, staff and community members; maintaining and circulating course reserves and interlibrary loans; stacks maintenance; and all associated record keeping, statistics, and electronic database tracking.
- Assist faculty, students, and staff with library circulation and information, including complex circulation functions and database record management. Interpret and explain library policy, procedures and rules; resolve questions and complaints.
- Work with patrons to manage fines, fees, and collections; process all related paperwork, coordinate with other departments on campus, and update databases.
- Supervise, schedule, train, evaluate, and correct/discipline circulation staff; this includes hiring and termination.
- Maintain, update, and create statistics, written and database records, policies and procedures, and marketing materials.
- Oversee and manage course reserves, interlibrary loans, and stacks maintenance.
- Hire and supervise workstudy students to assist with stacks maintenance and circulation.
- High school graduation or equivalent and five years’ experience in the functional operations of a library, including one year beyond the entry level in public services, OR an associate degree in library technology from an accredited program and three years of technical experience in the functional operations of a library, including one year beyond the entry level.
- Knowledge of general library policies and procedures; ability to understand and interpret library policies.
- General knowledge of integrated library systems software.
- Demonstrated successful experience supervising and training staff.
- Excellent customer service skills.
- Ability to work effectively in a team environment.
- Strong oral and written communication skills.
- Knowledge of Microsoft Office programs.
- Demonstrated ability to prepare coherent and meaningful reports.
- Knowledge of Voyager Integrated Library System.
- Knowledge of OCLC Interlibrary Loan programs.
To be considered for this position you must complete and submit the following along with your completed online application:
All offers of employment are subject to background checks.
- Supplemental questions from tab at top of page
- Detailed cover letter addressing minimum and preferred qualifications - maximum two pages
Green River is now tobacco-free. For more information on the tobacco policy, please visit the following link: http://www.greenriver.edu/about-grcc/policies-and-procedures/new-policies/ga-02-tobacco-use.htm
EQUAL OPPORTUNITY EMPLOYER: Green River Community College is a committed equal opportunity employer and educator and operates under an affirmative action policy. The college is committed to meeting its diversity needs. We strongly encourage all qualified applicants, ESPECIALLY ETHNIC AND RACIAL MINORITIES, WOMEN, PERSONS OF DISABILITY, PERSONS OVER THE AGE OF 40, AND VIETNAM-ERA VETERANS to apply. It is the responsibility of applicants selected for interview to notify the college of any accommodations required as a result of a disability covered under the Americans with Disabilities Act.