HR Manager & Business Partner
Truphone - North Carolina

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Job title: HR Manager and Business Partner, USA Location: Raleigh Durham, NC Accountable to: HR Director and SVP, USA Compensation: Competitive salary and local benefits Truphone is one of the leading innovators in the mobile industry, which provides products that other operators can only dream of - It’s a fun and fast paced company that is going places. This is exciting new role will change how the current HR department add value to the business. HR Managers and Business Partners will play a vital role supporting their business unit with employee relations, reward management, organisational, leadership, management and career development and training, and strategy planning. This role forms a vital part of the Global HR team. Responsibilites People Strategy Working with the HR Director to lead and influence change at a strategic level across the business unit Attending business unit and team meetings to understand the delivery requirements of the department. Feed back in HR meeting any relevant information Work as the interface between HR and business unit on current and future needs of the business organisational design, strategies and plans to ensure the department is equipped to achieve objectives To promote the company’s vision, values and objectives to ensure the department is reaching its targets To engage and develop proactive relationships between internal and external resource Manage the Performance and Reward Management Frameworks in Country Assess the need for new talent in relation to the current and future business including the need for specific competencies, knowledge and skills and experience Support line managers during the full performance review cycle, creating a culture of continuous improvement and efficiency With the line manager and HR team manage the annual pay and bonus review process Keep the forecasted head count report updated working alongside the Financial Planner, Head of Recruitment and HR team Manage teams and individuals with their development and training needs, maintaining the departments training budget Identify key employees and manage their talent with appropriate reward and training strategies Identify, develop and promote the need for succession planning Support line managers with identifying and reducing single points of failure Employee Life cycle – end to end process Help line managers in selecting team members by managing the recruitment process in partnership[p with the recruitment team in the UK Ensure the effective on boarding of all new starters in their business unit have the correct on boarding details, including IT, HR and team inductions Guide, support and update line managers in all employment matters Be the main point of contact for any employment queries or guidance Make a positive contribution to managing diversity by ensuring there is no form of discrimination Implement an employee handbook with policies and procedures and ensure employees are following them Attend all grievance and disciplinary meetings in your business unit Dealing with maternity, paternity requests and championing their required leave and contact Ensure that the payroll department are updated of developments in pay and conditions of engagement for employees in department by submitting monthly payroll schedule and headcount reports Manage the exit process from resignation to off payroll, including exit interviews to identify and resolve common themes Our HR Manager and Business Partner – Skills and Experiences Excellent employee relations experience and full understanding of current employment legislation in USA Have significant experience of working in Global companies Excellent communication skills, to aid improved communication and collaboration between teams, functions and countries Have proven interpersonal skills showing the ability to be approachable and available for “can I have five minutes” but also be able to stay focus on delivering on objectives and tasks by managing time Strong Microsoft skills (Word, Excel, Powerpoint) Used HR software programs Our HR Team – Qualities Be able to design and implement best people practice Be adaptable to the needs of the department Be able to prioritise work and manage time effectively and efficiently Be super organised Have the ability to keep calm and controlled under stressful situations Have insight and influence Be able to be curious and investigate matters to satisfaction Be a decisive thinker Be skilled at influencing people Have operational excellence Be driven to deliver first class results Be collaborative Be personally credible Stand up and Stand out Have the courage to challenge, not be afraid of conflict and know how to handle difficult situations – be brave Be a role model and stand up for what you believe in, but buy into decisions when taken Live the Values Creative Committed Collaborative Brave Friendly Our HR BUSINESS PARTNER – Bits and Pieces!! Your role will be office based in Raleigh Durham The role is stand alone so must be able to manage all administration as well as operational and strategic HR Manage the local HR budget About us: Truphone is the world’s first and only true global mobile network. Our aim is to keep international businesses connected to their contacts by providing global bundles on local rates, multiple international numbers on one SIM and global customer service providing 24x7 cover in multiple languages. In addition, our portfolio of innovative wireless solutions significantly reduces the cost and complexity of global roaming. Together with a Mobile Voice Recording application (TMR), that is both securely stored and of very high quality, we feel we cater for many markets and types of customers who will benefit from what we offer on a B2B and B2C level. If you're committed to expanding your knowledge and gaining leading-edge skills, this is the place to do it.
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