Pearl Harbor/Hickam Enterprise location - Full Time Service Agent
Enterprise Rent-A-Car 621 reviews - O‘ahu, HI

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The Enterprise Rent a Car Pearl Harbor/Hickam office is looking for a full time Service Agent. The Service Agent prepares and services vehicles prior to rental including: refueling, cleaning and hand washing, checking fluids and pressure levels of all vehicles. The Service Agent performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.

Responsibilities:
  • Inspect vehicle to ensure safety equipment is in working order; lights, tires, brakes, wipers, horn, seat belts, mirrors and back-up lights.
  • Inspect vehicles for unidentified body damage.
  • Clean all exterior and interior windows and mirrors and vacuum interior, floor, seats, ashtray and trunk.
  • Provide positive customer service, including greetings, assistance with luggage and personal belongings, where applicable.
  • Place items found in vehicles in lost and found. Direct drivers to drop off locations as necessary.
  • Drive the vehicle from drop off point to service area; drive vehicle through car wash and to ready line as necessary.
  • Refuel the vehicle and log identification number with fuel needed and mileage.
  • Ensure that the key tag is properly marked with the correct VIN or Unit number and license plate number.
  • Maintain a clean and orderly work area and report any unsafe or hazardous conditions.
  • Complete the out-of-service tag and ensure the vehicle is moved to the maintenance area.
  • Identify and pull the vehicles that are eligible for turnback, flagged for grounding or preventative maintenance and verify their movement to the proper lot location.
Qualifications:
  • High School Diploma or G.E.D. required
  • Experience handling similar responsibilities preferred
  • Must have valid driver's license with a satisfactory driving record
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
  • Aside from religious accomodation, must be able to work a flexible schedule

About this company
621 reviews
Taking care of people. That’s what working at Enterprise Holdings is all about. And how we’ve become the largest transportation...