Banking Services Consultant I
First Horizon - Memphis, TN

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Provides consulting and strategic services to various banking business lines through development of strategies and programs for enhancement of the Customer Experience, to include but not be limited to support/development of business products, customer database generation and reporting, customer issue resolution, program sales and/or support, private wealth sales and/or support, etc. Works under close supervision with focus on developing skills and knowledge.

Serves as consultant with business lines, delivery channel and other business partners in defining customer experience, identifying improvement initiatives, assessing ROI, and building the business through product development and/or support.
Apply and tailor customer financial and other reporting to align and influence strategic plans and customer growth/retention.

Monday - Friday
12:30 PM - 9:00 PM
**On call for after hours support every other month.

Bachelors degree with 2 - 4 years of experience required (Masters degree with 4 - 6 years preferred).

Accurate typing, spelling and grammar skills. Proficient with applicable computer software. Good written and oral communication skills. Good organizational and customer service skills. Excellent consultative sales and cross-selling skills.

About this company
38 reviews
First Horizon National Corporation is a premier financial services company with a long history of success and traditions dating back to...