Director of Admissions
National American University - Albuquerque, NM

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BASIC FUNCTION/PURPOSE OF THE POSITION: To guide the overall campus admissions recruiting effort for National American University and make other public relations contacts (in person and by telephone) in support of the mission and goals of the university as directed by the campus executive officer. To demonstrate a caring attitude toward students and other employees, and to do everything possible to assist students in attaining their education/employment goals in support of the mission of the university as defined by the university president and the board of governors.DUTIES/RESPONSIBILITIES/EXPECTATIONS OF THE POSITION: * A. Hire, train, manage and supervise admissions representatives and provide ongoing training for continued improvement in recruiting and retention. * B. Monitor daily lead activity to ensure that every student lead is reported and logged properly. Ensure lead flow is sufficient to meet enrollment goals. * C. Track and/or accurately monitor all daily/weekly admissions representatives activities to ensure consistent reporting for statistical purposes. * C. Be thoroughly knowledgeable of the objectives, requirements, and content of all programs offered by the university in order to provide accurate information to admissions representatives and prospective students. E. Schedule appointments and interview prospective students as appropriate, either in the students' homes or at university facilities. * F. Provide technical expertise and training to admissions representatives on a daily basis. * G. Monitor admissions representative performance and provide coaching for improvement in the admissions recruiting process. H. Provide timely and accurate recordkeeping for management and produce other reports as needed. * I. Serve as a role model for admissions representatives in support of the mission of the university. * J. Participate in a formal performance evaluation on at least a semi-annual basis (or more often at the discretion of the campus executive officer) to discuss and review future goals, leadership effectiveness and team results. * K. Meet and/or exceed monthly, quarterly, and/or annual team enrollment expectations/standards established with the campus executive officer and the regional vice president of enrollment. Minimum expectations for all types of leads are as follows: Lead to appointment 60% minimum Appointment to interview 45% minimum Interview to enrollment efficiency 45% minimum Actual total number of interviews 60 minimum Show rate for: new students 60% minimum re-entry students 60% minimum Campus 'team' show rate 60% minimum Retention ratio 60% minimum (based on previous two quarters) L. Any other duties or responsibilities that may be assigned by the campus executive officer.* Denotes essential elements of the position.
EDUCATION: Bachelor's degree required; master's preferred.EXPERIENCE: Minimum three years higher educational admissions experience preferred.PHYSICAL: Reaching, bending, dialing, writing, sight, talking and hearing capability; ability to exert force to lift, move and/or carry objects up to 40 lbs. SKILLS EXPECTATIONS: Excellent organizational, interpersonal and communication skills; goal-oriented; customer-oriented attitude; strong work ethic and proven leadership abilities.

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