Metropolitan Detention Center Assistant Chief of Operations #397-12
Bernalillo County Government - Albuquerque, NM

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Under the general direction of the Chief of Corrections, responsible for planning, directing, managing and overseeing the operations of support services related to inmate management and provide highly responsible and complex support to the Chief of Corrections.

Major Duties and Responsibilities Summary:
Manage the operations of non-security services including but not limited to; finance, human resources, contract compliance, case management, medical and psychiatric services, food services, information technology and in-house programs.
Assume full management responsibility for the operations of the organization. Recommend and administer policies and procedures.
Manage, develop and implement goals, objectives, policies and practices.
Monitor and evaluate areas of responsibility for efficiency and effectiveness and allocate resources accordingly.
Manage staff by coaching, developing, recommending training and imposing discipline and/or termination.
Participate in the development and administration of the department’s annual budget; approve the forecast of funds needed for staffing, equipment, materials and supplies; approve expenditures and implement budgetary adjustments as appropriate and necessary.
Represent the organization in meetings with key stakeholders, elected officials and other department directors.
Oversee and participate in the management of vendors contracts.
Respond to and resolve difficult and sensitive citizen inquiries and complaints.
May be assigned responsibilities of the chief of corrections or assistant chief of corrections in his/her absence.
Ensure the development, communication, implementation and training of Bernalillo County’s Emergency Operations Plan (EOP). Authorize the execution of the EOP, directing and ensuring adequate resources are provided to best protect residents, employees and property of the County’s jurisdiction.

The above information on this job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and responsibilities required of all employees assigned to this job.

Minimum Qualifications:
Bachelor degree in business administration, management, public administration, criminology, psychology or related field, plus five (5) years of increasing responsible work experience related to operational management, with at least three (3) of those years in a supervisory/management capacity.
Knowledge of the principles and practices of the criminal justice system, law enforcement and/or corrections desired.
Must have knowledge and experience dealing with occupational hazards and standard safety practices.
Must have knowledge in budget management.
Must have knowledge of pertinent federal, state, and local codes, laws, and regulations and the ability to interpret and apply them.
Must have the ability to make sound judgments and use discretion in applying and interpreting department policies and procedures and in planning, assigning, directing and evaluating areas of responsibility and the work of employees.
Must have the ability to analyze, negotiate, manage and administer vendor contracts.
Must have the ability to analyze and assess reports, programs, policies and operational needs and make appropriate adjustments, and to assist in the development and administration of department goals, objectives and procedures.
Must have the ability to analyze hazardous situations in a rational and confident manner and to remain calm and effective under stressful situations.
Must have the ability to prepare clear and concise administrative reports.
Must have the ability to analyze problems, identify alternative solutions; project consequences of proposed actions and implement recommendations in support of goals.

Must have the ability to establish and maintain effective relationships with staff, subordinates, County officials, and the general public.

Screening and Compliance:
The offer of this Bernalillo County position requires compliance with the following:

Employee must successfully complete the post-offer employment medical examination and background investigation.
Employee must comply with the safety guidelines of the County.
Employee must possess a valid New Mexico driver’s license by employment date and retain a valid license while employed in this position.

Working Conditions:
The majority of essential duties are performed indoors in a temperature-controlled environment.
Outdoor duties are sometimes required in performance of essential duties and worker is exposed to natural weather conditions while performing outdoor duties.
Worker may be exposed to intermittent noise and vibration, a variety of fumes and odors, contagious diseases and potentially hostile and dangerous situations.
Indoor working surface is even and may be carpeted or tiled.
Indoor surfaces are typically dry and may involve the use of stairs.
Outdoor surface may be even or uneven and may be wet or dry.
Outdoor duties may involve the use of stairs or ladders and may be performed on inclines or hills.
Outdoor surfaces may include natural ground, asphalt, or concrete.
Employee will be on call in emergency situations.
Work hazards include high stress level of job, and operating of a vehicle.
Work is performed in a correctional facility with exposure to inmates and risk of serious bodily injury or death.

Equipment, Tools, and Materials:
Equipment typically used to perform administrative duties include the telephone, computer, telefax machine, typewriter, photocopy machine, pager and two-way radio.
Utilizes security equipment, restraint equipment, and mace as necessary, and weapons based on assignment.
Utilizes first aid equipment, oxygen, fire extinguishers and other safety equipment on an as needed basis.
Operates a county vehicle as assigned.
Materials and products typically handled in the performance of administrative duties include a wide variety of forms and paperwork, reports, various writing utensils and a wide assortment of other basic office supplies and materials.

Functional Analysis:
Please initial each item to indicate whether you are or are not capable of performing that function:
**NOTE: You are not required to disclose information about physical or mental limitations that you believe will not interfere with your capability to do the job. On the other hand, if you want the employer to consider special arrangements to accommodate a physical or mental impairment, you may identify that impairment in the space provided and suggest the kind of accommodation that you believe would be appropriate.

Mental Functions:
Must be able to apply management skills in order to plan, direct, and supervise the work of others.
Must be able to write proposals and reports (including financial) with proper format and to verify the accuracy of information contained in reports.
Must be able to communicate orally and in writing with superiors, subordinates, co-workers and the general public.
Must be knowledgeable of and able to apply knowledge of laws, regulations and procedures concerning safety, security and corrections operations.
Employee must be able to read and understand written directions in English.
Must be able to speak effectively before a group of people using correct English.
Must be able to use tact and courtesy in working with a wide range of individuals, sometimes under tense or extreme circumstances.
Must possess good judgment for quick action in emergency situations.

Physical Functions:
Must occasionally be able to stand/walk for up to eight hours per day with periodic breaks.
Must be able to sit up to eight hours per day with periodic breaks.
Must be able to kneel and crouch for short periods on an occasional basis as needed when performing essential duties.
Must be able to drive, enter and drive, and exit vehicle as necessary.
Must be able to bend at the waist and twist/rotate waist as needed on a frequent basis when performing essential duties.
Must be able to push/pull with arms with sufficient force to drag or restrain persons of varying strengths and size as needed.
Must be able to work with arms extended on a frequent basis.
Must be able to use legs to lift, restrain, or drag individuals as needed.
Must be able to use legs to maintain balance in the performance of essential duties, sometimes in emergency situations.
Must be able to use hands and fingers to grasp/manipulate equipment, persons, and materials as needed in performance of essential duties.
Must be able to coordinate the use of hands and eyes in the operation of a vehicle, operation of equipment, and the performance of other essential duties.
Must be able to react quickly to unpredictable situations with inmates, which may require rapid or heavy physical exertion.