Operations Director
Doyon Universal Services - Anchorage, AK

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Previous applicants need not apply.


With limited supervision from the Vice President of the Facilities Division, employee is responsible for management and oversight of multiple client contracts throughout Alaska.


Bachelor’s degree in Business Management or related field

Previous remote camp management experience including catering and housekeeping services

Strong computer skills utilizing MS Office

Minimum five years of relevant experience within the contracting or management of remote-site services

Minimum five years of relevant experience in a senior management operational role with a proven track record of financial success


Master’s degree in Business Management or related field


Establish goals and objectives with clients and DUS Managers

Provide day-to-day support to jobsite managers, employees and clients

Conduct and attend performance reviews

Ensure client service standards are achieved and DUS operating procedures are being followed

Ensure DUS and client safety programs are in place and accomplishing desired results

Manage budget for all food purchases and employee staffing requirements

Maintain required personnel or other camp related files

Make regular visits to DUS jobsites meeting with client and DUS employees

Ensure DUS jobsites have adequate resources to meet client and DUS expectations

Responsible for achieving food, supply and labor cost targets

Promote DUS mission and values and foster teamwork among DUS work groups

Support the Vice President in marketing DUS services and developing proposals

Willingness to perform other duties as assigned

Willingness to work in various locations


Commitment to Excellence : Identifies what needs to be completed and takes action to achieve a standard of excellence beyond job expectations.

Corporate Values : Understand, embraces, and integrates DUS corporate values into everyday duties and responsibilities.

Safety and Security : Promotes a safe work environment for co-workers and customers.

Customer Service : Identifies and responds to current and future client needs by providing excellent service to internal and external customers.

Teamwork : Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside and outside the organization.

Leadership: Maintains a productive climate and confidently motivates, mobilizes, and coaches employees to meet high performance standards and goals.


Attention to Detail : Ensures one's own and other's work and information are complete and accurate

Communication Skills: Listens, writes, and speaks effectively, and positively relates and interacts with co-workers and others

Contract Management : Plans, directs, coordinates, and manages the various contracting functions, including administering, modifying, closing out and terminating contracts

Decision Making : Makes choices or reaches conclusions by establishing objectives, gathering relevant information, identifying alternatives, setting criteria for the decision, and selecting the best option

Planning and Organizing : Systematically develops plans, prioritizes, organizes and manages resources in order to accomplish business goals within a specific time period

Project Management : Plans, organizes , and manages resources to bring about the successful completion of specific projects

Workforce Development : Effective in the recruitment, selection, development, and retention of competent staff members


Full time regular employees have the opportunity to enroll in health insurance (medical/dental/vision), life insurance, 401k Retirement Plan and short term disability through AFLAC. Full-time regular employees are provided access to our employee assistance program.


The majority of work is performed in a professional office setting with a wide variety of people with differing functions, personalities and abilities. Some travel to remote sites is required.


The work is generally sedentary, requiring routine walking, standing, and bending.


It is DUS’s business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.


Doyon grants preference to Doyon Shareholders and shareholders of other corporations that grant a similar preference to Doyon shareholders, such as Alaska Native Corporations. The preference applies in all phases of employment and training, which include, but are not limited to hiring, promotion, layoff, transfer, and training. A preference will be granted to qualified Doyon shareholders first, and second to qualified shareholders of other corporations which grant a similar reciprocal preference to Doyon shareholders, such as Alaska Native Corporations.

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