Primary Responsibilities Schedule Food Safety audits and provide specific administrative assistance following official methods and company Standard Operating Procedures (SOPs) under direct supervision. Reporting to Consumer Testing Services Specific responsibilities • Work with Customer service to develop and implement a schedule for Food Safety audits.
Monitor Certification Request site on SharePoint to schedule Initial Factory Inspections for new certification clients.
Perform cursory review of new service requests for completeness, compliance to company requirements, necessary supporting documentation before
Maintain auditor database with info regarding latest qualifications / approvals / training.
Provide auditors with updated info regarding programs and assignments
Input Corrective Action Requests (CARs) from Audits into client CAPA system and follow-up with clients regarding responses. Provide responses to Manager for review and approval.
Maintain an organized filing system for Audit reports
Act as liaison between Client, Customer Service dept and Auditor to arrange auditor within the client’s timeframe
Revise report templates, datasheets, and other administrative work as required
Arrange for the procurement of samples for in-store pickup by locating available goods, placing order and orchestrating the pickup and shipment then providing the cost to the relevant Customer Service Representative. In some cases, travel to a local store to
Process purchase orders for subcontracted services.
Process expense reports for field staff with minimal IT connections
Other projects and tasks assigned by company and supervisors and other administrative tasks as required. Profile o Experience with GMP/HACCP, GFSI or in food safety services REQUIRED.
o Works under direct guidance, independently or part of a team.
o Organized with samples, data, equipments, and other material so Familiarity with a Company and Laboratory Quality and Operation systems
o Effective time management skills
o Effective understanding, written and verbal skills
o Takes initiative to learn and grow.
o Able to learn and apply new knowledge after training.
o Acts with a sense of urgency.
o Self starter in managing workload, prioritize and handling multiple tasks able to prioritize tasks on a day Skills o Windows-based computer programs including MS Word, Outlook, Excel and SharePoint
o Must be able to compose a document from multiple sources of data and requirements
o Effective understanding, written and verbal skills Additional information
We provide a competitive compensation package and a wide range of benefits; including Medical, Dental, Vision, Retirement programs, and Company Paid Life Insurance.
SGS is much more than just a place to work. It's a place where you can put your innovative thinking and business skills into high gear and grow.
The requirements listed above are not meant to be an exhaustive list of the knowledge, skills, and/or abilities required for this position.
This job description should not be construed as an exhaustive statement of essential functions, duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign, change or reassign duties and responsibilities to this job at any time.
