Marketing Analysis Manager
JPMorgan Chase - Columbus, OH

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Job Description

Chase is a leader in the financial services industry, providing banking, mortgages, credit cards, loans, payment processing and investment services to 50 million customers - 1 out of every 6 Americans. As a division of JPMorgan Chase & Co. (NYSE: JPM), we:

serve 21 million households with consumer banking relationships

lent $17 billion to small businesses in 2011

are one of the nation's largest credit card issuers, with more than 64 million credit cards in circulation

service 8 million mortgage and home equity loans

While we operate across a broad range of businesses, our mission at Chase is quite simple: to be the industry leader in customer service. Our employees put the firm's resources to work every day for our customers.

Chase offers a dynamic environment and the training and support to meet your full potential. Our company is widely recognized as a great place to work, to grow and to invest for the future. Join our team.

Job Description:
As a Marketing Analysis Manager, supporting the Mortgage Banking business, you will develop and improve marketing program strategies and investment efficiency.

Key Responsibilities:
Conducts extensive analytical exercises to support segment marketing, channel strategy development, competitive analytics and investment decision making.

Additional analysis of channel marketing tactics, customer engagement, segmentation and targeting & optimization processes

Understands the nature of the business, including customer behavior, channel strengths and limitations, product profitability and product acceptance drivers, and applies that knowledge to develop reliable forecasting models; explains forecast variances

Develops and maintains financial models to predict cash flow, net present value, and profit for new marketing programs and the existing portfolio of business

Uses Unix, SAS and SQL data query tools to build, test, evaluate, and maintain robust data analysis and MIS reporting for management to make timely, informed decision

Prepare and present analyses and recommendations frequently in verbal and written form to a wide audience


Bachelor's degree in a quantitative discipline required: MBA or other graduate degree is a preferred

Computer literacy/proficiency in data query tools such as SAS, SQL, Excel and MS Office, Oracle, Unix

Minimum 5 years of analytical or equivalent experience required, experience in optimation is a plus

Strong analytical, technical and statistical skills;

Strong independent results-oriented management focus in a fast-paced, changing environment,

Ability to manage several tasks and objectives simultaneously

Excellent verbal and written communication skills

JPMorgan Chase is an equal opportunity and affirmative action employer M/F/D/V.


Marketing Research

Primary Location

US-OH-Columbus-Polaris McCoy Center / 54101


Retail Financial Services



Job Type



Day Job

Employee Status


Corporate Brand


About this company
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At JPMorgan Chase, the work we do matters. All of us are committed to putting our resources and our voices to work every day for our...