The role of the Patient Service Representative (PSR) is to provide extraordinary care to patients and customers through friendly, caring, courteous, and professional services and to ensure that our patients feel welcome and comfortable in our clinics and health centers. The clinic environment is a fast paced smaller environment that allows the development of close working relationships with physicians and clinical staff as well as returning patients. Every team member is vital to the clinic’s success in providing exceptional patient care.
A successful PSR becomes the patient’s advocate as they coordinate services such as scheduling of appointments, registration, cashiering functions, and data entry of appropriate physician charges. The PSR is also responsible for effective billing, problem solving, and maintenance of financial computer records of clinic patients following Intermountain’s policies and procedures. Completing these duties provides the PSR the opportunity to truly make a difference in the lives of many on a daily basis.
Entry Rate: $10.62
Benefits Eligible: Yes
Shift Details: Full-time, Monday through Friday, 8-5, with occasional holidays.
Department: Memorial Clinic
Additional Details: This position is located in our call center.
Two or more years of customer service experience
Must be proficient with Microsoft Office applications and 10-key by touch
Seeing,speaking, listening/hearing and manual dexterity.
Previous clerical/secretarial work experience in a hospital or physician office setting
Previous work experience in accounting or billing
Previous call center experience preferred.
After applying, please check your email often. Some positions require assessment testing and notification will be sent to you through email. Once the email notification is sent, you will have 24 hours to complete the assessment. If the assessment is not completed within the allotted time frame, your application may not be considered further.
All positions subject to close without notice
Intermountain Healthcare is an equal opportunity employer M/F/D/V
Intermountain Healthcare - 18 months ago
Intermountain Healthcare is an internationally recognized system of 22 hospitals and a full range of medical services, multi-specialty...