BA or BS in sports medicine, athletic trainer licensed to practice in Illinois, or exercise physiology
3+ years experience as athletic trainer in school or clinic setting
Basic computer and Word Processing skills and
Ability to apply supportive tape or braces
Standing, walking 50% time
May need to lift 20-50 lb items infrequently and 1-15 pounds frequently to assist in patient care
Able to throw/catch balls and assist in sports specific agility training
Lift or transfer patients 2-3 times/day
Repetitive use of keyboard when scheduling patients
May have exposure to fumes from chemicals used throughout the department.
Occupational Health Services Rehab Aide II-Certified Athletic Trainer will work under the supervision of the Occupational Health Supervisor and Occupational Health providers, following established policies and procedures for: administering physical modalities, assisting patients in carrying out treatment programs, maintaining the department facilities and equipment, assuring cleanliness and orderliness, program development, and sports enhancement. The Occupational Health Services ATC will also assist in miscellaneous duties that will help the Occupational Health department function smoothly to provide high quality, cost-effective services for patients and client companies.
I. ACCOUNTABILITIES AND JOB ACTIVITIES:
A. Direct Patient Care (40%)
1. Prepares patients for exams and treatments physically and mentally, including appropriately rooming patients, obtaining patient history, and presenting case information to the physician.
2. Administers effective treatment modalities under direct supervision of a physical/occupational therapist or provider following the therapist’s or provider’s treatment plan or specific instructions.
3. Meets competency standards for use of modalities.
4. Follows department procedures for treatment modalities.
5. Uses equipment safely according to departmental training and/or manufacturer’s instructions.
6. Will fit assistive/ambulatory devices and instruct patients in safe use of devices.
7. Administers gait training with assistive devices.
8. Will development home programs for department use or to support individual patient plans of care.
9. Will develop training programs to help patients return to regular or modified duties.
10. Will select, measure, and fit custom braces
11. Will apply supportive taping under direction of a physical therapist or provider.
12. Will accurately schedule patient follow up appointments complying with department policies and procedures.
B. Employment Services- working with clients to establish health and wellness services, employment performance evaluations, and safety programs. (30%)
1. Company assessments for development and implementation of physical abilities testing and ergonomic evaluations.
2. Performing physical abilities testing.
3. Developing, promoting, coordinating and delivering educational programs for clients.
4. Developing, promoting, coordinating and delivering Lunch and Learn programs.
5. Assist Occupational Health marketing in promoting physical abilities testing.
C. Indirect Care- Performs tasks involving referrals, scheduling, lab tests, and telephone encounters (25%)
1. Orders radiology tests, lab tests, or referrals under direction of provider.
2. Explains procedures and test results using language appropriate to patient's level of understanding guided by department protocols or documentation/instructions.
3. Serves as a liaison between patients, employers, staff, physicians and other internal and external customers by sharing necessary information to ensure continuity of care in a timely manner.
4. Provides companies with prompt, confidential, accurate telephone and/or mailing information regarding results such as exam, labs & x-ray results.
5. Liaison for client/work comp carrier/physical therapy authorization.
6. Will do periodic safety checks of equipment and will keep accurate, up to date records.
7. Occupational Tech duties performed at the direction of the supervisor including but not limited to:
a. registering Work Comp patients appropriately according to department procedures.
b. verifying vouchers and documentation appropriately per department procedures.
c. entering data into Data Base Registration appropriately with minimal errors.
d. work Comp injury duties including, dressings, suture removals and eye washes.
D. Communication (5%)
1. Will answer patients questions regarding the treatment being performed and will appropriately refer all other questions to the treating therapist or provider.
2. Will observe patients during treatment and will communicate (either verbally or in writing) to the therapist or provider about tolerance or intolerance to treatment.
3. Will communicate with the therapist subjective information the patient relates to the aide.
4. When needed, documents telephone interactions with patients in a telephone encounter in Epic with appropriate routing. Will follow up on telephone encounters in a timely manner.
5. Answers the telephone promptly within three rings.
6. Utilizes outlined departmental and clinic scripting.
7. Communicates effectively with internal and external customers.
8. Displays a courteous, alert and pleasant tone of voice, speaking clearly and in a relaxed manner.
9. Restates information to ensure clarity and accuracy.
10. Transfers calls when appropriate, staying on the line and announcing where and why call was transferred. Exceptions to announcing the call would include when transferring to an ACD agent.
HOURS: Full-time, 40 hours/week, Monday through Friday. Hours may vary between 7:00 am to 6:00 pm.
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