Assistant Property Manager
ELH Mgmt. LLC - Brooklyn, NY

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ELH Mgmt. has developed exceptional apartment communities. With our superior knowledge and unparalleled dedication, we maximize investments while helping our residents live somewhere truly special. Simply put, we make our communities the bright spots of their neighborhoods. We offer a competitive salary and benefits package including medical and 401k.
Summary:

Responsible for providing resident services. Enforce and implements policies and procedures to effectively manage property under the direction of the Property Manager and Director of Property Management.

Duties:

  • Notifies residents of all issues affecting their tenancy
  • Oversees security deposit administration including inspecting units to determine resident’s balance or refund, preparing disposition letters, and processing security deposit returns
  • Maintains familiarity with all procedures and requirements of accounts payable and accounts receivable
  • Manages property’s answering service, ensuring superlative customer service, up-to-date calling sequences, and accurate contact information
  • Processes all property expenditures for Property Manager’s approval
  • Leads tours of property, showing vacant units and marketing property amenities
  • Tracks and follows up with all referrals, walk-ins, and phone inquiries
  • Reviews and screens all applications for Property Manager’s approval
  • Maintains property’s filing system including tenant, applicant, accounting, and vendor and contract files
  • Monitors landlord-tenant relations and mediates disputes when necessary
  • Responds to resident concerns and complaints. Counsels residents and provides referrals to appropriate agencies
  • Inspects apartments for move-in/out condition and turnover status
  • Assists Property Manager with conducting and documenting annual unit inspections and annual recertification of residents
  • Handle all Leases and lease renewals

Required Skills

  • High School diploma or equivalent
  • Bachelor’s degree preferred
  • Degree in a related field preferred
  • 2 or more years experience in multi-family property management
  • Experience with Low Income Housing Tax Credit Program and/or DHCR rent stabilization laws.
  • Proficiency in Microsoft Office, including Word, Excel, and Outlook
  • Proficiency in Yardi/Timberline preferred
  • Excellent customer service skills
  • Ability to perform in a busy, multi-tasking work environment
  • Requires ability to physically inspect property (or properties) and individual units
  • Requires ability to read, speak, and comprehend the English language
  • Requires the ability to travel (between properties, training, errands, etc.)
  • Valid driver’s license preferred. This requirement could change depending on the staffing and needs of the property