EDUCATION / EXPERIENCE REQUIREMENTS
- Graduation from a 4-year college or university with major course work in a discipline related to the requirements of the position is preferred. Will consider the equivalent combination of job experience & education that demonstrates the ability to perform the essential functions of this job.
- 2 years experience processing government and agency mortgage loans.
The Loan Processor Responsible for the overall processing of wholesale mortgage loan files and general administrative duties.
ESSENTIAL JOB FUNCTIONS
- Performs the processing of wholesale mortgage loan files requiring the verification of loan documents including income, credit appraisal and title insurance-while maintaining strict compliance with RESPA, Section 32, HMDA and the turndown of mortgage loan files. Also includes any administrative duties to complete these tasks (i.e. faxing, copying, filing and phone support).
- Provide strong communication and support to underwriting, mortgage professionals and customers to clear stipulations needed for mortgage loan files to ensure a quick turnaround time.
- Gathers credit and other documents from the customer and third parties in support of the loan approval decision.
- Enter loan information into Nationstar Mortgage computer system. Prepare closing documents and arrange closings with loan officer and closing department.
FUNCTIONAL JOB COMPETENCIES
- Integrity and Trust: Has experience in Wholesale Loan Processing, and is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain.
- Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
- Composure: Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold thing together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn’t show frustration when resisted or blocked; is a settling influence in a crisis.
Nationstar Mortgage - 18 months ago
Nationstar Mortgage helps turn home ownership into more than just a wish upon a star. The company services residential mortgage loans...