Mirage - Las Vegas, NV

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Check guests in and out of facility.
  • Assist guests with booking appointments.
  • Provide exceptional customer service and assist guests with questions.
  • Ensure professional and courteous behavior to all guests and employees.
  • Answer a multi-line phone system, assist guests with questions or direct calls to appropriate departments.
  • Handle cash transactions by taking payments for services and for retail transactions.
  • Manage cash till daily and distribute room charge tips to technicians at the end of the day/night.
  • Conduct and handle retail sales.
  • Perform all duties deemed necessary for the success of the department.


    • Excellent customer service skills.
    • Have interpersonal skills to deal effectively with all business contacts.
    • Professional appearance and demeanor.
    • Work varied shifts, including weekends and holidays.
    • High school diploma or equivalent.
    • Able to communicate in English, in both written and oral forms.

    • Basic knowledge of spa software.
    • At least 2 years customer service experience.
    • At least 1 year of spa receptionist experience.
    • Previous retail experience.
    • Previous experience working in a similar resort setting.
    • Bilingual.

    MGM Resorts International - 19 months ago - save job - copy to clipboard
    About this company
    63 reviews
    It's not your imagination -- MGM Resorts International (formerly MGM MIRAGE) is one of the world's largest gaming firms. The...