Personal Trainer
Town Sports International - Boston, MA

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The Personal Trainer (PT) position contributes to TSI’s success by promoting the club and company, introducing clients to the joys of fitness and maintaining a positive experience for increased member retention. As the “Ambassador of TSI’s Brand Experience”, the Personal Trainer is required to operate using the three standards of operational excellence: Always Welcoming, Always Helpful and Always Accountable while ensuring the alignment of all TSI initiatives.

The Personal Trainer position reports directly to the Fitness Services Manager.

Key Job Responsibilities

  • Model and promote the mission, values and guiding principles of TSI through appropriate appearance, words and actions.
  • Engage in opportunities to positively interact with members to grow active client penetration.
  • Uphold TSI’s mission, values and guiding principles by delivering personal training sessions that meet or exceed company standards and drive personal training business growth.
  • Elevate the member experience by actively engaging with members on the fitness floor to enhance their fitness journey.
  • Effectively conduct fitness orientations that drive personal training revenue.
  • Support AGM - Fitness in scheduling personal fitness workouts, completing new client paperwork, maintaining signature sheets, and inputting all sessions.
  • Partner with club sales team to seamlessly engage prospective and existing members to maximize their fitness journey, transition to ancillary programs or products to create a member for life.
  • Overall accountability for ensuring fitness equipment is maintained and fitness floor meets or exceeds operational excellence standards.
  • Document all health risk concerns and incidents and report to management.
  • Ensure all fitness and CPR/AED certifications are maintained.


-National Certificate of Personal Training (CPT)
-H.S. Diploma or GED equivalent
-CPR/AED required within 30 days of hire


-Bachelor’s Degree in Exercise Physiology, Kinesiology, Recreation or P.E., or related field
-CPR/AED required within 30 days of hire


-National Certificate of Personal Training (CPT) required to then be earned within six months of hire
-H.S. Diploma or GED equivalent
-CPR/AED required within 30 days of hire

If you don’t have a current certification, check to our certification program at

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About this company
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Town Sports International Holdings, Inc. (TSI Holdings) is an operator of fitness clubs in the northeast and Mid-Atlantic regions of the...