Technical support for a technology company is a big task. As a Corporate Operations Engineer you are the go-to person for Googlers' computer hardware and software needs, providing front line user support for all of Google's internal tools and technologies. You troubleshoot, respond to inquiries and find solutions to technical challenges. Beyond the day-to-day, you improve the Googler user experience by contributing to longer term projects and documentation efforts. You are highly technical and are comfortable problem solving with multiple operating systems (like OS X, Linux, Windows) and a range of devices (including desktops/laptops, phone systems, video conferencing and various wireless devices). You occasionally partner with various teams including security, networking and infrastructure. You're a fast learner and great communicator who can support the IT needs of global offices of all sizes and Googlers of varying technical backgrounds.
Support Google’s complex corporate server and service environment.
Develop, coordinate and drive local and world-wide server level projects.
Ensure compliance of server infrastructure with Google policies.
Optimize existing environment based on business and security needs.
Ensure the overall reliability of services that Googlers are dependent on.
5 years relevant system administration experience.
Experience in configuration management as well as automation efforts.
Excellent leadership, communication and organizational skills.
Ability to adjust quickly to changing priorities and make quick decisions with limited information.
At Google, our users come first, and the Systems Infrastructure team is at the heart of that promise. We build the technologies that transform the way we think about doing business. Whether working on our cloud systems, researching the latest in computer technology or keeping Google's internal systems humming, Googlers and users alike rely on us to keep things running. We're back-end ninjas: protecting your privacy and ensuring your security.
Google - 2 years ago
Google is not a conventional company, and we don’t intend to become one. At Google, we know that every employee has something...