Systems Engineer, Cloud Hosting
Autonomy - Southborough, MA

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With 50 Petabytes of data under management, and with over 6500 servers in 14 global Data Centers, Autonomy is a leader in the Cloud computing space. As a Systems Engineer, you will be a key member of a technical staff that is responsible for the systems and software that make up Autonomy’s production Cloud/Hosting service offerings. We provide 24/7 data protection in a constantly growing and evolving environment.The majority of our environment is built on Windows technologies and thus the position requires excellent skills with the entire suite of Microsoft server technologies.

  • Advanced level support and troubleshooting of Windows Server Operating Systems in a production datacenter environment
  • Troubleshoot hardware problems (multi vendor) and work with remote data center staff
  • Work with customer support for resolution of customer issues in a timely fashion
  • Participate in an on call rotation to resolve after hours problems
  • Improve processes and best practices within our production operation
  • Basic SQL Server knowledge required
  • Troubleshoot and enter well documented bug reports as they are encountered
Required Skills and Experience:
  • 2-5 years industry experience
  • Windows Server Operating system experience (Troubleshooting, installation)
  • Experience with performance measurement and troubleshooting (Windows, networking, SQL)
  • Knowledge of RAID based storage (NAS, DAS)
  • Microsoft SQL Server knowledge (SQL 2005/2008)
  • Scripting ability a plus
  • Excellent time management skills, ability to adapt to multiple competing priorities and still deliver
  • Excellent communication skills
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