Case Manager Supervisor - WFS 816110
ResCare - Tipton, TN

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Supervises case managers. Oversees performance of case managers to ensure that participants receive quality and timely services and that program objectives are met. Resolve conflicts that arise with participants and failure to comply issues. Extensive standing, sitting, computer, phone, and deskwork required; work primarily in a defined office environment with specified hours, although flexible hours may be required; interacts one on one and in groups with individuals from a diverse range of backgrounds; availability for occasional out of office meetings, conferences, and other events may be required; travel may be required.

* For the Manager of Health and Benefits Units , individual will m anage s upervise case manager supervisors and other staff members, coordinate, and oversee units for organization providing services to individuals with disabilities in multiple locations. Responsible for day-to-day provision of services for program participants who are temporarily unable to work or who may be eligible for federal disability benefits.

* The Post Career Advisor Supervisor is responsible for verifying customer’s continuous employment for the past 30, 60, 90 and 180 days as provided by program rules and policies. In addition, the supervisor provides presentations in classroom and small group settings related to career advancement and retention department services. Performs office functions as required such as filing and retrieving customer’s files for audit and inspections. In addition, the supervisor works to ensure that all retention specialists meet their weekly goals.

Excellent communication and interpersonal skills; strong management and organizational skills; proficiency in Microsoft Office Suite; ability to work with culturally diverse populations; ability to work across all levels of management and staff; prior supervisory experience. Computer skills including Word and Excel. Bachelor’s degree in related field. Master’s degree preferred (Master's degree is required at WeCARE). Five years of related work experience as well as 2 years employee supervisory experience.

* For the Manager of Health and Benefits Units , RN with 5 years experience in case management, utilization review, rehabilitation management in a public or private rehabilitation management setting. Must have experience supervising case managers and administrative support teams. Must have experience working with individuals with barriers to employment in a large urban setting.

ResCare - 15 months ago - save job - block
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Through its residential, training, and support services, ResCare offers RESpect and CARE to people with physical and mental disabilities....