Deputy Communications Director

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The NYC Administration for Children’s Services Office of Communications is responsible for handling all inquiries from the press, as well as overseeing all internal communications for over 6,500 staff. The Office of Communications handles a high volume of inquiries from reporters, members of the public, stakeholders, etc., and is responsible for communicating complex, confidential and nuanced issues with clarity and accuracy, under the direction of the Children’s Services Commissioner.

Reporting to the Deputy Commissioner of Communications and Community Affairs, the Deputy Communications Director’s job duties and responsibilities will include, but not be limited to:

• Serve as the lead contact for NYC Administration for Children’s Services in responding to calls from the press.
• Pitch proactive stories to the press highlighting the programs and initiatives of the agency.
• Plan and implement press conferences and announcements.
• Oversee the agency’s use of social media
• Participate in on-call weekly rotation on nights and weekends, responding to press inquiries.
• Write and edit content for in-house and external communication tools including web site, publications and newsletters.
• Respond to a wide variety of public information inquiries.
• Communicate effectively orally and in written materials to internal and external parties.
• Manage the collection of information in a timely manner from senior Children’s Services managers.

Minimum Qual Requirements

1. A baccalaureate degree from an accredited college or university and four years of progressively responsible experience, including one year at the administrative or managerial level in a large governmental agency, business firm, civic or community organization operating in the area of social services; or
2. Education and/or experience equivalent to "1" above. However, all candidates must have a baccalaureate degree from an accredited college and the one year of experience at the administrative or management level as described in "1" above.

Preferred Skills

The preferred candidate should possess experience either as a journalist or as a communications specialist in handling calls from the press; be a self-directed individual with the proven ability to take initiative as a problem solver; be capable of multi-tasking and handling high-stress situations. The ideal candidate should have the ability to operate in a high-volume, deadline driven environment; understand and communicate information about sensitive child welfare issues.

Additional Information

Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities has been the subject of a child abuse and maltreatment report.

The City of New York and the Administration for Children’s Services are Equal Opportunity Employers Committed to Diversity

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Work Location

150 William Street, New York , NY 10038

Residency Requirement

New York City Residency is not required for this position



Until Filled

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