The Community Development Director is responsible for working collaboratively in assigned communities to develop, retain and increase girl and adult membership to achieve the Council’s goals and objectives. The incumbent assesses community needs and implements delivery systems which are appropriate to the assigned community or communities. She/he will supervise primary service volunteers within assigned area to ensure compliance with and support for the Council and GSUSA’s philosophy, policies, procedures, standards and business practices.
Develop and implement a community-based plan for girl and adult membership growth by accessing and assessing data from the Girl Scouts membership computer database systems and other information sources, such as census data, community profiles and school district data to formulate an effective community recruiting plan.
Work within assigned communities to cultivate local community/business leaders, schools and organizations and identify collaborative opportunities and/or potential funding.
In addition to becoming familiar with established Girl Scout systems, develop community-specific delivery systems, training and marketing collateral.
Manage service team volunteers using Girl Scouts structures and systems to recruit, select, appoint, train, coach and evaluate potential or new adult volunteers. Ensure volunteer understanding and compliance with GSUSA philosophy, policies, standards and practices. Ensure that members register using the online registration system.
May also supervise community based employees as assigned.
Ensure volunteers receive effective support services to empower volunteers to deliver Girl Scouts programs. Bring volunteer questions or concerns to the attention of council leaders to reach an effective solution or response.
Recognize volunteer efforts both formally and informally.
Work in the community by regularly attending service unit meetings, Girl Scouts events and activities at schools, community areas, parks, etc., to invite girls, identify potential volunteers, organize troops, to join Girl Scouting in a variety of pathways. The Community Development Director will organize or help to organize Girl Scout events or meetings, such as community summit meetings as scheduled.
Implement fund development plans and initiatives. Participant in grant development as requested and maintain appropriate record keeping as required by the Finance and/or Fund Development Departments in accordance with GSNorCal funded project procedures.
Participate on council MVP (Membership, Volunteer Resources, Program and Product Sales) cross-functional task groups and initiatives and with other departments or community activities as assigned.
Submit or create reports (including expense reports and time sheets), process invoices and other information/forms (such as financial aid forms), and other communication pieces as needed.
Address sensitive issues, crisis management, and conflict resolution issues and will be expected to recommend/conduct resolution steps when appropriate. Immediately address serious concerns with manager and Director or Senior Director, Membership to ensure informed responses and consistency with Council procedure and safety requirements.
Ensure that girl and adult membership and delivery systems reflect and are sensitive to the ethnic, religious, social and economic diversity of our communities.
- Bachelor’s degree or equivalent experience.
- Minimum two years experience in marketing, community organizing, volunteer management/coaching, employee supervision, and program/project management.
- Demonstrated competencies in:
- Community organization
- Planning and time management
- Budget planning
- Written communication and presentations in front of groups
- Problem solving and conflict management
- Collaboration skills
- Demonstrated ability to work independently with minimal supervision to achieve goals and objectives. This is a field job where the employee will work in the assigned communities and expected to exercise independent judgment and discretion on the job.
- Strong computer skills including proficiency in current versions of Windows and Office (Word, Excel, PowerPoint, and Publisher). Must be able to use the Internet and computer applications to conduct research, create reports and presentations, including instructions, flyers, and other computer generated computer pieces.
- Ability to work collaboratively as a member of a team and with cross function teams.
- Availability and ability to attend meeting sites at schools, community centers, camps, parks, volunteers’ homes etc., attending meetings in the late afternoons or evening and on occasional weekends.
- Ability to lift 25 lbs., unaided and up to 40 lbs., occasionally
- Ability to climb stairs, walk on uneven terrain (as may be found outdoors) walk 150 yards nonstop, to stretch, twist, and do whatever is required to load/unload materials from vehicles.
- Commitment to diversity and proven ability to work effectively with persons of diverse backgrounds and abilities.
- Current California Driver’s license, valid auto insurance, and be insurable by the council auto policy carrier, and have access to a vehicle on a daily basis in order to attend expected Girl Scout meetings and events.
- Bilingual – knowledge of other languages, cultures
- Knowledge of Girl Scout philosophy, standards, program and systems
- Familiarity with assigned communities