Customer Service Manager
Aamco - Simi Valley, CA

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Job Description:AAMCO Transmissions & Total Car Care:
Celebrating 50 Years!
AAMCO Transmissions & Total Car Care was established in
1963, and over the last 50 years has experienced
significant growth. With nearly 900 locations throughout
North America, AAMCO continues to define innovation;
both in our Transmissions and Total Car Care Services.
Be part of one of the most important teams in the
automotive aftermarket and join us as we continue to
define and set industry standards!

Our Customer Service Managers are high energy
professionals who not only lead by example, but are also
team players who support the employees that work for
them. A Customer Service Manager takes on many different
roles as they manage the day-to-day operations of one of
our centers, including: generating sales, communicating
with customers, building client relationships, managing
the technical team, and ensuring that all employees are
adhering to AAMCO policies and procedures.
Position Responsibilities
  • Meeting and greeting customers
  • Managing technician workflow
  • Recommending services to customers
  • Ordering parts and inventory
  • Keeping customers updated on the status of their
vehicles' repairs
  • Managing and tracking lead counts as well as
customer satisfaction ratings
  • Generating and closing sales
  • Deliver a high level of customer service and quality
control over all aspect of the center's
business,operations,and work product
Position Qualifications
  • Minimum of 2-3 years of automotive service sales
experience OR equivalent sales experience with a
track record of success
  • Excellent one time closing skills
  • Strong commitment to customer service and
relationship building
  • Ability to communicate and use interpersonal skills
at a sustained high level
  • Capable of multi-tasking and executing in a fast
paced environment
  • Honest, goal-oriented and energetic team player
  • Must have valid driver's license
What We Offer
  • Competitive compensation packages and incentive
  • Ongoing training and field support
  • Daytime work hours
  • Growth opportunity
  • Paid sick leave, time off, and vacation
Req. Code : Simi Valley, CA/CSM

Aamco - 19 months ago - save job - block
About this company
16 reviews
AAMCO Transmissions is geared for transmission repair. The company is a leading franchiser of transmission fix-it facilities, with about 900...