Insurance Verification
EmCare - Dallas, TX

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Summary: The insurance verification representative places outbound calls to insurance companies or utilizes the Internet to verify insurance benefit information.

Essential Duties and Responsibilities
Calls insurance carriers and verifies all billing information is correct.
• Verifies all billing information online, if applicable.
• Obtain pre-certification info, if applicable
• Makes the corresponding corrections to incorrect data.
• Gathers information from patient, referring provider, employer or insurance carrier to complete the necessary verification.
• Assist with demographics as needed.
• Maintains strict confidentiality.
• Maintain daily productivity spreadsheet, if applicable
• Adhere to all company policies and procedures.
• Adherence to and compliance with information systems security is everyone’s responsibility. It is the responsibility of every computer user to: Know and follow Information Systems security policies and procedures. Attend Information Systems security training, when offered. Report information systems security problems.
Non-Essential Duties and Responsibilities-
Perform other duties as assigned.
Minimum Qualifications:
High School graduate or equivalent.
Two years of work experience, preferably in health care insurance.
Knowledge and Skills
• Knowledge of organization policies, procedures and systems.
• Must be detail oriented.
• Skill in telephone etiquette
• Knowledge of insurance and benefits structure
• Knowledge of grammar, spelling and punctuation
• Skill in computer applications including MS Word and MS Excel.
• Skill in verbal and written communication.
• Skill in gathering and reporting information.
• Ability to work effectively with staff, physicians and external customers.
• Must have a pleasant disposition and high tolerance level.
• Ability to work independently with limited supervision.

About this company
44 reviews
EmCare is a leading physician services organization with nearly 1,000 locations at hospitals from coast to coast. We have become a leader in...