The Home Depot, Home Services, Inc. provides in home sales and service to The Home Depot's growing base of "do it for me" customers. Our services include a full line of replacement windows, siding, roofing, and gutter products and installation services. The Home Depot, Home Services, Inc. provides customers with the every day value and uncompromising customer service that has made The Home Depot so successful. Responsible for the coordination and all administrative functions related to the entire installation process. Acts as a primary contact for Installers, customers, Field Inspectors, Branch Support and local distributors. Maintain detailed records to include accurate filing and updating the Lead Management System. Responsible for being cross-trained to handle office functions in the absence of the Office Administrator and any other duties as may be assigned.
Managing collections and missing settlements. Log and track all installations and any customer complaints related to installations. Ensure customer satisfaction. Monitor contractors, their insurance coverage and their adherence to all Home Depot requirements.
Proven ability to manage several projects simultaneously.
Excellent oral and written communication skills.
Detail oriented and excellent organizational skills.
Good interpersonal skills with a strong sense of urgency and problem solving skills.
Able to work as part of a team.
Commitment to meeting daily, weekly and monthly deadlines
Home Depot - 23 months ago
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The Home Depot is the global leader in home improvement and fourth largest retailer in the world. Providing superior customer service and...