Communication Center Operator Job
Mayo Clinic - Menomonie, WI

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Job Posting Number: 18528BR
Job Posting Title: Communication Center Operator
Job Posting Category: Support Services
Work Site: MCHS - NW WI - Menomonie
Department: Communication

Job Description
In accordance with established hospital policies, the Telecommunications Center Operator is responsible for assisting with all essential job functions listed below. The Telecommunications Center Operator will provide communication assistance to the hospital/clinic personnel and general public, using all available resources.Receives direction from: Telecommunications Center Supervisor. Works cooperatively with all internal and external customers.

Basic Qualifications:
General telephone knowledge (previous telephone switchboard experience a plus). Basic computer and typing skills. Ability to handle emergency situations with a limited amount of stress. Ability to multitask. Ability to handle Ambulance & Helicopter dispatch, Lifeline monitoring, Emergency Codes, Monitor Emergency Equipment.

License or Certification:

Benefit Eligible: No
Exemption Status: Non-exempt
Hours/Pay Period: 24 hours per pay period; casual-call
Schedule Details: Rotating all three shifts of 6A-2P, 2P-10P, and 10P-6A
Weekend Schedule: Every other weekend, Rotating holidays

Staffing Specialist: Kassandra Taylor

Company Statement:
Mayo Clinic offers a wealth of job opportunities, but most essentially, it offers the chance to make a difference by helping others. Employees are mentored in Mayo's culture and our model of care, which values mutual respect, integrity, personal responsibility, innovation and communications.

Mayo Clinic is an affirmative action / equal opportunity educator and employer.

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