IT Administrator
CHC Consulting - Irving, TX

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Job Description

Monitor day to day health of the network. Will be responsible for owning and managing all day-to-day maintenance, system administration, and performance engineering of the U-Verse IPTV Platform. This individual is fully responsible for the uptime and availability of the IPTV servers nationally. Responsible for the proactive and reactive fault management of the U-verse network and support applications for initiative to deliver IPTV to our customers. This individual will work in a 24x7 environment and must be an expert on the platform they maintain and operate. They will assist with technical troubleshooting, root cause analysis, work around identification, testing and implementation of fixes and change management activity. They will oversee any work performed on the platform and work closely with engineering, ATS, and vendors for any upgrades or enhancements. Data Platforms/elements supported include, but not limited to: Microsoft Mediaroom, Microsoft SCOM, Microsoft SCCM, Microsoft Server, SQL Server, SMS, IIS, Active Directory, .net framework, XML, SOAP, Terminal Server, etc. Individual will assist with various projects technical in nature that address processes, methods & procedures and coordination between internal and external groups including vendors.
Blackout certifications, SDP ( Service Delivery Platform) connectivity, provisioning test customers, updating channel maps, installing RDP (Remote Desktop Protocol)

Provide Microsoft Windows server(s) install, management, configuration and support in a critical production environment and to support 3rd party applications running on the windows server. Provide Microsoft Windows server(s) install, management, configuration and support in a critical production environment and to support 3rd party applications running on the windows server.
Provide Microsoft Windows Server operating system support and patch management for compliance Provide Microsoft Windows Server operating system support and patch management for compliance
Monitor and handle server tape backups, performance and availability in compliance to Service Level Agreements. Upgrade and replace server hardware and application where appropriate. Monitor and handle server tape backups, performance and availability in compliance to Service Level Agreements. Upgrade and replace server hardware and application where appropriate.
Knowledge and support of Windows Active Directory and Group policy. Upgrade and replace server hardware and application where appropriate. Knowledge and support of Windows Active Directory and Group policy. Upgrade and replace server hardware and application where appropriate.
Monitor daily tape backups and co-ordinate resolution or re-run of backups Monitor daily tape backups and co-ordinate resolution or re-run of backups
Basic Unix level support to create userids, fix permissions, monitor and maintain disk space usage, monitor, setup and support data transfer/feeds issues over network Basic Unix level support to create userids, fix permissions, monitor and maintain disk space usage, monitor, setup and support data transfer/feeds issues over network
Work with IT, network and vendor(s) to open trouble tickets for issues Work with IT, network and vendor(s) to open trouble tickets for issues

Skill

Experience

Need

Windows 2003 Server

Expert

Required

MCSE 2003

Expert

Required

MCITP-SA

Expert

Desired

IIS

Intermediate

Required

SCCM

Intermediate

Required

Microsoft Clustering

Intermediate

Desired

MCSA 2003

Intermediate

Desired

DNS

Intermediate

Desired

Windows 2008

Intermediate

Desired

SCOM

Intermediate

Desired

CHC Consulting - 22 months ago - save job
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