Statement Operations Associate
JPMorgan Chase - Tampa, FL

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Statement Operations Associate - 130003405 Job Description Chase is a leader in the financial services industry, providing banking, mortgages, credit cards, loans, payment processing and investment services to 50 million customers - 1 out of every 6 Americans. As a division of JPMorgan Chase & Co. (NYSE: JPM), we: serve 21 million households with consumer banking relationships lent $17 billion to small businesses in 2011 are one of the nation's largest credit card issuers, with more than 64 million credit cards in circulation service 8 million mortgage and home equity loans While we operate across a broad range of businesses, our mission at Chase is quite simple: to be the industry leader in customer service. Our employees put the firm's resources to work every day for our customers. Chase offers a dynamic environment and the training and support to meet your full potential. Our company is widely recognized as a great place to work, to grow and to invest for the future. Join our team. Job Description: The Statement Operations Associate is responsible for the on-time and accurate delivery of merchant statements to merchants on the North American, FDMS North, and FDMS Mapleleaf platforms. Job Responsibilities: Daily balancing of processed and funded data, management of statement customization, messaging and inserting requests, archive retrieval, print file reconciliation, monitor platform associated inboxes for statement issues or questions, research and resolution of statement related set up and delivery issues. Qualifications Basic Qualifications: High school diploma or GED equivalent 3+ years of relevant experience Proficient knowledge of computer software systems including Microsoft Outlook, Excel, Word, and Access. Ability to plan, organize and manage multiple tasks and prioritize. Attention to detail to ensure data entry accuracy. Ability to provide quality customer service. Excellent communication skills, both verbal and written. Excellent data entry skills. Preferred Skills: College degree Merchant processing/payments industry experience. Accounting experience JPMorgan Chase is an Equal Opportunity and Affirmative Action Employer, M/F/D/V. Job Other
              Primary Location US-FL-Tampa-4200 W Cypress Street / 30640

              Organization Card Services
              Schedule Full-time
              Job Type Standard
              Shift Day Job
              Employee Status Regular

              Corporate Brand Chase

              About this company
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              At JPMorgan Chase, the work we do matters. All of us are committed to putting our resources and our voices to work every day for our...