Publicis Healthcare Communications Group (PHCG) is the largest health-oriented agency network in the world. A division of Publicis Groupe S.A., PHCG manages top-tier agencies specializing in promoting innovative solutions in advertising, medical education, sales and marketing, digital, market access, and medical and scientific affairs. PHCG is dedicated to delivering ideas of purpose that compel action, change lives, and amplify business outcomes. With more than 3,000 employees, PHCG manages nearly 20 agency brands through 41 offices located in 10 countries. Publicis Touchpoint Solutions is a part of PHCG. Website:
About Digitas Health
We are the agency that is transforming healthcare marketing.
We work with the world’s leading pharmaceutical, bioscience, and medical device companies to help their brands build lasting relationships with patients, caregivers, and healthcare professionals. We win Webby Awards and were the MM&M 2009 Agency of the Year. Our offices in Philadelphia, New York, Boston and London are frequently recognized as some of best places to work anywhere.
To work here, you must have talent, motivation to spare, and expertise in your craft. Be ready for intense collaboration, tight deadlines and a high-energy environment. You will be pushed to be your best by an outstanding and passionate group of individuals.
Digitas Health is a unit of Digitas, leading global digital marketing and media agency. For more information, please visit www.digitashealth.com or follow us on Twitter @Digitas_Health.
A VP/ Director within the Delivery Management group is responsible for professionally managing client engagements with a focus on balancing quality, cost and schedule in order to exceed client expectations. A VP/ Director is also responsible for building the Delivery Management team, training and deploying best practices from other regions.
Partner with Relationship Manager(s) to plan, scope, and manage for highest-quality client experience and results; monitor all project processes and operations for time and resource efficiencies, cost management, and process improvement opportunities
Partner with Relationship Manager to oversee development and management of budgets; support development of forecasts, P&Ls, and management reports
Participate in new business development and pitches
Identify best practices and develop new systems/processes/tools for complex integrated client projects
Partner with Relationship Manager to coordinate and manage internal teams, client teams, vendors, third-party providers, etc.
Oversee coordination of Quality Assurance efforts and partner with capabilities to ensure highest quality deliverables
Lead development of intellectual capital across capabilities for client projects; partner with project and client team members to develop intellectual capital overall
Design and lead delivery management capability relevant training for internal, client, and vendor teams, as required. Coordinate professional development for staff
Help recruit, hire, and develop staff; participate in staffing for client projects
Possess a working knowledge of Digitas’ capabilities and processes to integrate planning with Strategy, Creative, Marketing and Engineering
Responsible for all deliverables to the client including the aspect of time, deliverable definition and development, and quality assurance
Monitor and take corrective action to stay within time and expense limits
Identify opportunities to improve client and team dynamics, interactions and overall collaborative spirit
8 to 10 years of professional project management experience, preferably in marketing related field
Possess a strong track record of managing multiple complex projects involving cross-functional teams, external relationships (clients, vendors), across both online and offline channels
Bachelor’s degree required, MBA or Masters preferred
Provide a breadth of process and business skills as well as hands-on experience that fosters credibility and drives thought leadership
Experience or familiarity with Rational Unified Process concepts and tools required
Solid experience scoping, pricing, and scheduling projects from both a bottoms up and top down approach
Expert in Microsoft Project and Excel
Ability to assess existing processes and identify opportunities for increase efficiency
Professional presentation, training and client facing skills
Effective negotiation and conflict management skills
Expressive written and verbal skills and communicative leadership abilities
Publicis Healthcare Communications Group - 18 months ago