CNA's, DSP's and Family Support Staff - FAM 05-026
Little City Foundation - Evanston, IL

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CNA's and Family Support Staff/

In-Home Support Worker

Part Time

Work Site Location: Evanston, IL


Family Support Staff provide skills training, play time, tutoring, basic care, and community activities to children and adults with developmental disabilities who live at home with their families. Family Support Staff work as part of the child’s/adult’s team to increase his/her independence in the areas of: communication, academics, interpersonal relationships, self-care, feeding, dressing, work skills, community safety, community integration, and behavior management through direct teaching and support.


A high school diploma or GED certification and be at least 21 years of age, required. A bachelor’s degree or other continued education related to the field, preferred. Experience working with children with developmental, behavioral, and/or emotional challenges, preferred. Must be capable of transporting children and possess a current IL valid driver’s license and auto insurance. Family Support Staff must be a Direct Support Professional (DSP), Certified Nurse Aide (C.N.A.), or be eligible to complete 40-hours of DSP required training within 60-days and 80-hours of on-the-job training within 120-days.


1. Participate in service plan staffings (in home or at the office) to review and update the Individual Service Plan.

2. Understand the child/adult’s Service Plan in order to carry out goal directed activities during shifts and ensure the safety of the child/adult.

3. Provide supervision to the child/adult according to the level of risk assessed by the team.

4. Provide the child/adult the needed level of assistance (hand over hand, demonstration, verbal cues, etc.) to meet his/her toileting, feeding and other basic care needs, while teaching the child/adult to be more independent in his/her own care.

5. Work with the clinical staff to implement activities (picture schedules, task strips, structured teaching tasks, etc.) aimed at developing targeted skills.

6. As directed in the Service Plan, take the child/adult into the community for recreation, teaching of community safety skills and exposure to community resources (libraries, stores, community pools, etc.) Only Family Support Staff (FSS) who have driver’s clearances and valid car insurance are authorized to transport children within the program.

7. Communicate progress, issues and other information about the work completed with the child/adult to the parents/guardians and Case Coordinator on a regular basis.

8. Participate in on-the-job or in-office supervision meetings with the Case Coordinator to review child/adult’s progress, give and receive feedback on job performance and problem solve issues.

9. Work the agreed upon schedule with the child/adult assigned, which complies with the individual’s monthly allotment of hours. Submit schedules within the timeframe required by your supervisor.

10. Contact the Case Coordinator to discuss schedule changes and obtain approval as soon as the change is requested by the Family Support Staff or requested by the family.

11. Maintain an accurate and complete record of hours worked on timesheet forms and ensure that parents/guardians sign form after each shift worked. Submit timesheet forms on the last day of each pay period.

12. Accurately, objectively and legibly document the child/adult’s progress on prescribed Family Support Staff Progress Note forms and submit them by the last day of each month.

13. Comply with all documentation requirements of Medicaid, the Department of Human Services and Little City Foundation.

14. Attend quarterly staff meetings throughout the year.

15. Attend mandatory training sessions, including DSP training. This includes maintaining current CPR, First Aid, and CPI certifications.

16. Report any Unusual Incidents within 24 hours to the Case Coordinator and follow recommended steps to address any unresolved issues.

17. Recognize and accept responsibility as a mandated reporter of abuse and neglect.

18. Maintain the confidentiality of information received about the child/adult and the family.

19. Other tasks as assigned by supervisor.


This position is part of the collective bargaining unit. Management has the right to schedule work hours and determine the work to be performed. Supervisors must have the flexibility to adjust to changes in scheduling, (including hours, the total number of work hours and work assignments) brought on by program needs.


While performing the duties of this job, the employee is subject to sitting, walking, and standing for prolonged periods; frequently grasps, lifts, holds, or feels objects; occasionally stoops, kneels, crouches, or crawls. The employee frequently is required to use manual and finger dexterity and eye-hand coordination when working with persons served and handling office, medical, or household equipment. The employee is subject to assist and lift up to 50 pounds with varying amounts of assistance on a reoccurring basis. The employee is required to have corrected vision and hearing within normal range and the ability to operate a motor vehicle. Must have the ability to perform CPR and CPI. Occupational exposure to blood, body fluids, infectious substances, including communicable diseases when performing personal care (Category III). Occasional exposure to cleaning agents and disinfectants. Residential work environment with a noise level of normal to loud. The physical demands described here are representative of those that must be met by an employee to perform successfully the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Little City Foundation - 19 months ago - save job - block
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Little City Foundation provides state-of-the art services to help children and adults with developmental, emotional, and behavioral...